Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: GrannyGrand
Verified Purchase:Yes
I bought the latest Keurig coffee maker in Dec. Just recently the clean button kept flashing! I called Keurig to find out what to do and after nothing worked they replaced my machine!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: aehj4
Verified Purchase:Yes
I bought my K-Supreme in November and registered it. In March I couldn’t get the descaler light to go off after descaling it 3 times. I called Keurig and sent a picture of the serial number on the machine and proof of purchase and they replaced it with no problem.
Nice to know there are companies that stand by the word and products.
Nice to know there are companies that stand by the word and products.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Buck1186
Verified Purchase:Yes
I bought the plus model in early February and after a month or so the descale light kept going on and wouldn’t shut off. I called Keurig and told them my problem they treated me like I mattered, they solved the problem by sending me a new Keurig coffee maker with no problem.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Doesn't function
on April 23, 2021
Posted by: Are you kidding
My 3Rd coffee maker replaced by Keurig just stopped working. doesn't make amount of cups programmed.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
Disappointed
on April 23, 2021
Posted by: OSusannah
Just brewed my second cup with K-Supreme. The brewed coffee comes out of multiple openings in the pod holder, making the coffee splash out of the cup below and onto the countertop. Also, the pod holder lid has one needle and four additional (larger) metal puncture points, which allow grounds to exit the pod into the holder and hence into the cup. I believe this is called "multi-stream technology" but it's less than impressive. Have to remove the pod holder after each use to rinse out the grounds. My former Keurig had only one needle in the lid; no grounds., full flavor.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 23, 2021
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Customer Service team at 866-901-2739. They will be happy to assist you with your K-Supreme coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Posted by: Aqua
Verified Purchase:Yes
Don't know how I ever lived without it. Great way to have coffee and best customer service I ever experienced.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tasha W
Verified Purchase:Yes
I bought this cute Keurig to compliment my brand new Kitchen. I have a small nook next to the refrigerator and this Keurig looks Perfect there.
I love the strong brew option and it's really fast. The awesome coffee aroma fills my kitchen. I love the option to use the side or rear reservoir.
I'm super Happy with my Keurig thus far.
I would definitely recommend it. It's a real space saver and it brews very well.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Corgis
Verified Purchase:Yes
I bought this kurig in September and after descaling it once, it died. It was replaced promptly but I fear a repeat will happen. I don’t like that nothing could be done to fix the 6 month old one.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 23, 2021
Thank you for your review. We are confident our team will be able to address your concerns. If you ever need further assistance, please do not hesitate to call our Consumer Care at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com