My Keuirig suddenly went out and would not power up. I called Keurig and they stand behind their product. Love the new multistream and will recommend to friends and family.
Purchased 2 gave one as a gift. Unfortunately one quit after about 4 months but with the great warranty I received a new one very quickly with no hassle. I wouldn't use any other coffee maker.
I am actually not happy with this brewer. The coffee is too mild even using the strong button with 6oz size
Response from keurig.comBy Keurig, Consumer Care , April 26, 2021
Hello and thank you for your review. We're sorry to hear you're disappointed with your coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
We decided to buy a new keurig after years of having the original version. The keurig k supreme is amazing. We can pick any size from 6 to 12 oz and there is no waiting for it to heat up. My husband loves the "strong" brew choice for when we have not so strong Kcups available. Filling it with water is very easy. I also love how it doesn't take up so much counter space. I would definitely be recommending the keurig k supreme!
I like the machine but the descaling process is not easy to do and tried the process 3 times and the blinking light of descaling does not stop. I will not buy the same model next time.
I bought two of these and one completely shut down within weeks of having it so I started using the second one and that one shut down again and stopped working the same way the first one did about 3 months after getting both of the coffee makers. I had a Keurig that lasted me years but these new ones just don't work. I have loved this brand but am sad to say I will no longer be buying it since it has become a waste if money.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care , April 26, 2021
Thank you for your review.
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. If you are willing to give us another chance our Customer Care team would love to assist. The number is 866-901-2739 and we are here to help!
When I had to replace my coffee maker I decided to on the Supreme for the design, as it would fit on my counter much easier. I have truly enjoyed not having to wait for it to heat up before fixing another cup and fixing iced tea all in one unit!