Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Customer Rating
2
No sizes in between :(
on April 27, 2021
Posted by: usmchild
I wanted to replace our old one since this one is beautifully compact. I didn't realize that the carafe/kettle had to be configured for a minimum of six people. I was trying to avoid having to make one at a time for me and my wife. We only drink one cup each but didn't want to be walking back and forth to get that going. The single cup version splatters everywhere, as the mug sits too low compared to the previous one. Basically, the only main advantage this had to the previous is its aesthetic design. The carafe ended up being useless for us. It's an okay coffee maker.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care , April 28, 2021
Thank you for your feedback. We will be sure to pass along your comments to the appropriate team. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
I bought this in December and it had a problem with descaling indicator during first clean up process. Customer support was great and they sent me a new one at no cost! Still love the great coffee and the flexible settings options!
I just received a warranty replacement K-Supreme Single Serve after the first one that I purchased quit working after only three months. I'm the only coffee drinker in the house, and I only drink one cup a day, so it's not like the coffee maker is over worked. I really like this product, but I'm concerned about it's long term reliability.
The first machine had the descale light illuminated a week after purchase. It was very messy during use. I received a replacement, and the light is not illuminated, but this machine makes splatter much more than any other model I've owned.