Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Kjgr
Verified Purchase:Yes
Mine got burnt out and they sent me a new one the next day!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Carol Lee
Verified Purchase:Yes
We purchased our coffee pot and within 3 months, we had a problem. We contacted Keurig and they sent us a new pot because we were under warranty. The new pot works like a charm. Very happy with my Keurig and the company for solving our problem.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Red Rocker fan
Verified Purchase:Yes
They replaced my machine that stopped working about 9 months after I received it. Keurig covered all the shipping charges and the agent on the phone was excellent. AAA+ company thank you Keurig
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Zambo
Verified Purchase:Yes
My machine went down and couldn’t be fixed . It was still under warranty. Got it in 3 days . Outstanding
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kathie55
Verified Purchase:Yes
This is my 3rd Keurig, but I love this Keurig because it holds a lot of water so I don’t have to add water for each cup.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Gigi06
Verified Purchase:Yes
We were gifted our Keurig at Christmas and after only 6 months it quit working. Customer service was very helpful and we quickly received a new coffee maker. However, if this one breaks again, I will not be relaxing with another Keurig. My daughter has the same model and hers did the same thing! Keurig needs to look into why they’re having this issue
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: JM2222
Verified Purchase:Yes
This model has less features than our previous model, all cost-cutting features I'm sure. One feature we like about this model is the handle on the water reservoir...makes it easy to remove/fill. Very quiet but brews a tad slower than other models we have used. When our machine failed and started to back-wash coffee grounds, our customer service experience was excellent and a replacement coffee maker was shipped to us with no issues whatsoever.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Momwholovescoffee
Verified Purchase:Yes
As this is my 3rd machine Keurig had to replace for malfunctioning issues wasted many k-cups and numerous phone calls and stress to replace and run through all procedures over and over to ge tthe replacment approved there ahoukd be a lemon law to get a totally different machine. I would not recommend this particular keurig model at all. Definitely something wrong with them.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com