Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Jwise4
Verified Purchase:Yes
First time I have had any issues with my coffeemaker. I call the customer service line and received outstanding service and follow up. No hassle; just great service. The new coffeemaker works just fine with zero issues. I don’t have the name of the person that assisted me but she was great.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kindergal
Verified Purchase:Yes
My had a problem with the descale light on my previous Keurig coffee pot so received a new one at no cost. Great service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: rayheff
Verified Purchase:Yes
every time i have to do the rescale it turns off and will not come back on. this is the third time i have had to replace the coffee maker. The replacement process is easy and you send me a new one. I hope this one last longer that 3 months. thank you.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mark62
Verified Purchase:Yes
Our brewer malfunctioned during a routine descaling operation. Called Keurig tech support and after describing the problem, they immediately said they would replace our unit, as it still had a few months left on the warranty. We didn't have to send the defective unit back, and we received the new replacement brewer within a few days. We were very pleased and impressed with the friendly and helpful customer service representative who helped us!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: speerfissure
Verified Purchase:Yes
The unit failed after a few months, called for support, got an operator with roosters crowing in background. Asked for the replacement to be a different, even less expensive model, since the K-Supreme is junk, but they still sent another K-Supreme, and it is already doing the same thing the last one did. Junk.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Jachromatic
Verified Purchase:Yes
This was a replacement unit. So far it is making my coffee. I like the size, it takes up less countertop space. It is easy to use and love the variety of cup size options.
What I don't like is the water tank. It seems unstable. It wobbles to much. Also, when the coffee is coming out, it tends to splash up and make a mess. My wife and I noticed that it could produce hotter coffee. It is a bit warm not hot.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: EvieMc
Verified Purchase:Yes
The slimmer design takes up much less space on our counter, yet still makes the same delicious coffee. We love it! Our original model suddenly stopped working after a few months, so I contacted Keurig. They were extremely helpful and replaced my model which was still under warranty. The process involved a few photos and mailing back the original coffee maker. Really not a big hassle at all. We are very pleased!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Cols
Verified Purchase:Yes
This one is actually a replacement Keurig cuz our other one stopped working. Keurig stands behind their name and replaced my machine since it was still under warranty. Thank you for great customer service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com