Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3 out of 5
4.3
(6,405 Reviews)
Open Ratings Snapshot
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product. 
(
4,954 out of 5,991
)
Best Buy Privacy Policy
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
5 out of 5
5
Great Coffee pot and great coffee
on May 26, 2023
Posted by: Suziflex
Verified Purchase:Yes
Thank you for the replacement pot. I have purchased several Keurig pots over the years. I even have a Keurig pot for my truck.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Easy to use
on May 27, 2023
Posted by: Marv3055
Verified Purchase:Yes
This brewer is great. It is very fast, you press button and coffee comes out almost instantly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Awesome
on May 27, 2023
Posted by: Islandkit60
Verified Purchase:Yes
Thank you for the new coffee pot. It is great. Although the platinum series Keurig was my favorite—this is nice. I do see more coffee grounds and I’m thinking not so many holes in the pod as grounds get out. Customer Service was great and delivery was awesome!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
E noting it
on May 27, 2023
Posted by: Mag S
Verified Purchase:Yes
Love this machine, the only complain I have is that it always has coffee grinds at the bottom of mug. Overall I am glad I got it :)
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Getting there was rough, but...
on May 28, 2023
Posted by: Frustratedbutpersistent
Verified Purchase:Yes
The process to reach customer service was challenging: 4 disconnected calls, the on line process would not recognize my email as valid (altho all marketing emails come to the SAME address). Finally, a strongly worded Facebook message got through. The result was a new Keurig which was delivered quickly and works perfectly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Replacement
on May 28, 2023
Posted by: Lynnsd
Verified Purchase:Yes
I was bummed when my Keurig just stopped working one day and I had only purchased it 8 months prior. My previous Keurig lasted over 5 years before I decided to upgrade. I thought I was out of the money I had spent until I read a few reviews online where customer contacted kurig and were able to have the machine replaced due to malfunction in less than a year. I was skeptical but I made the call and yep I got the replacement kurig and it works better than the first one. One super happy coffee drinker 🍵 I highly recommend kurig for their reliability and great customer service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Second machine and still the same problems!
on May 28, 2023
Posted by: Emme
Verified Purchase:Yes
I bought my first machine a little over a month ago and it had a few issues, the add water light kept coming on when it was full, and every cup I made had grinds in it. Well customer service was very good and replaced it for me, but now it’s been about a week of using the new one and the add water light is popping back on when it has plenty of water inside.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Love my coffee maker
on May 28, 2023
Posted by: Luzi
Verified Purchase:Yes
Got it last week and can't get enough of it love 💕 it
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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