Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Juliag
Verified Purchase:Yes
Less bulky and easier to use! The refill handatle is great.
Written by a customer while visiting keurig.com
Posted by: Leenie1
Verified Purchase:Yes
I had a older model that was much larger and had smaller reservoir. Coffee appears to have more flavor.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Quiet Operation
on April 30, 2021
Posted by: CoffeeCupTX
Bought this for my office and mostly use it for my afternoon cup of tea. Very quiet operation, hot, hot water. Except today I forgot my coffee so made a "strong" setting with dark roast k-cup. Good & hot water; less than weak coffee. Disappointing as my large Keurig at home brews it fine, but this little deal does not. Tried it twice.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 30, 2021
This is definitely not the experience we want you to have with our coffee makers. Did you reach out to our Customer Care team about this? Please give them a call at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Customer Rating
1
Broke in less than two weeks
on April 30, 2021
Posted by: Sipos117
I had this for the simple design after owning another Keurig brand. It powered down in the middle of a coffee session and won’t turn back on. I’ve owned this for two weeks. DO NOT RECOMMEND. This needs to be recalled and people need their money back.
Never buying again.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 30, 2021
Thank you for reviewing your K-Supreme coffee maker. We're sorry to learn that your machine is not functioning correctly and would be more than happy to assist you. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to speaking with you!
Written by a customer while visiting keurig.com
Posted by: sue adel
Verified Purchase:Yes
I appreciate that Keurig gives warranty on their products.My coffee maker stopped working but was easily replaced because it was under warranty.The only issue i had was that when we bought it came with k cup universal reusable coffee maker which was not replaced.Customer service was awesome and the process was completed with no delays
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kimis
Verified Purchase:Yes
When I had problems with my 3 month old brewer, I called the help line. Together we tried many ways to fix it but we're not successful. Because of the warranty, I was sent a replacement brewer at no extra charge.
Thank you Keurig! You have a customer for life.
Thank you Keurig! You have a customer for life.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Fran78
Verified Purchase:Yes
I bought in December, had a problem in April and they had a new, free of charge replacement to me in 3 days. Could not ask for better consumer service, or a better coffee pot
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
So sad
on April 29, 2021
Posted by: Sad in AZ
Bought the new Keurig K-Supreme Single Serve 2 weeks ago. Loved it from the start, great that the water reservoir is on the side and has a handle an the multi-puncture of the K-cup seemed to provide a better cup of coffee. Then...same issue as others. Turned it on this morning, filled up the water and went to start and it went dark. Nothing seems to bring it back to working condition. I would still love this version but a little worried when I saw others are having a similar issue. Not sure next steps...Love a Keurig cup of coffee.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 30, 2021
In this case we strongly suggest that you contact Consumer Care at 866-901-2739. We're here to help and we want to get you back to brewing!
Written by a customer while visiting keurig.com