Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Kae W
Verified Purchase:Yes
Best warranty in America. Service was great and I got my replacement in no time. Forever Kurieg!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Candi1227
Verified Purchase:Yes
I bought this back in November of 2020 we had to call a couple times for the grounds being in the cup. Then in April of 2021 we call again cause we couldn’t make any coffee we lost about 4 kcups was on line with your company and had to wait 7/10 days no coffee pot in the mail so we called again on hold 20 minutes they told 6 days go by and I called again we finally got it on 4/19/2921
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sad lady
Verified Purchase:Yes
The best thing about this product is the style
It’s not as good as my last Keurig (sorry I have it away)
It’s not as good as my last Keurig (sorry I have it away)
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Appreciative
Verified Purchase:Yes
I have owned Keurig coffee pots for many many years. This latest one I purchased quit working in less than a year and I’m the only want to use it. When I called the company to see but I could do to fix it, they immediately said they would send me a new one and they did. The new one works very well and I am happy to have good coffee Conveniently at home again!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Maok
Verified Purchase:Yes
I descaled my KSupreme with the Keurig descaled according to the directions. At the end of the process my machine started to smoke and blew the circuit. I called and spoke to a lovely representative who told me, as I did not have the receipt, to take a picture f the coffee maker and the serial number and send it in. I did just that and never heard back. Over a week later I got a request to evaluate the service. I told them that I never heard back from them. Then I received a notice that my pictures were too close up took more pictures, was told that they were too far away, took more pictures, told they weren’t clear enough so I sent more pictures. After all the back and forth my replacement was approved. Exhausting process to replace a coffee maker that could have started a fire. I do like the product but have concerns about de scaling the new one when it needs it.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Psmith22
Verified Purchase:Yes
Received a replacement Kuerig after having an issue with one purchased in December. Rep I dealt with was very helpful and had another Kuerig shipped to us.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Stopped working after 2 months
on May 1, 2021
Posted by: Dame
Used it sparingly with genuine k cups and it just made a strange noise and cut off
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 4, 2021
In this case we strongly suggest that you contact Consumer Care at 866-901-2739. We're here to help and we want to get you back to brewing!
Written by a customer while visiting keurig.com
Posted by: Mollymoo
Verified Purchase:Yes
I’ve had a Keriug for several years and I love them all, but I think this one is the best
I would recommend this to a friend!
Written by a customer while visiting keurig.com