The K Supreme one cup is efficient and easy to use. I like I I like a strong cup of coffee in the morning and I don’t want to wait for it. This Kuerig coffeemaker has an option for Strong and it starts about 10 seconds after I have made my selection. Lectionary.
My k-supreme stopped working. It took minutes to contact them let them know the problem, take a picture and a replacement was on its way. Had my new machine in onecweek.
I bought the original unit for my son that was leaving out of town. My son came back home a year later and the unit stopped working. I contacted customer service and the representative (George) was so nice and understanding. He asked that I provide some information and then 5 days later I received a brand new unit. I cannot believe it! Fantastic customer support.
I really enjoy the K-Surpreme coffee maker. The problem is that the K-Surpreme only last 2 years.
Response from keurig.comBy Keurig, Consumer Care, June 15, 2023
We're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. As you are aware, our coffee makers come with a one year warranty. However, if a year has passed and your coffee maker has any issues, we recommend you reach out to our Customer Care team at 866-901-2739. We are here to help!