Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Customer Rating
1
K supreme just stopped working
on May 3, 2021
Posted by: Nimarios
This is my third K supreme machine. I have returned two and now this one will be heading back. It just stops working and turns off and will not go back on. My original Keurig lasted for years. I loved it and was sad when it made its last cup of coffee. This new machine is terrible! The same problem keeps happening. I only use k cups so I don’t know what the issue is. Keurig please come up with a better system. This one is no good.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 5, 2021
We are sorry to hear about the issues you have faced with the K-Supreme coffee maker. We really wouldn't expect this from our products. Can you call our Customer Care team please? The number is 866-901-2739 and we are here to help.
Written by a customer while visiting keurig.com
Posted by: Minnesota Gram
Verified Purchase:Yes
Great coffee, great smaller footprint on the counter, works well. I like the new option of brewing strength. As expected great Keurig product.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bob2224
Verified Purchase:Yes
Replaced coffee maker with a new one within a week.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: David Z
Verified Purchase:Yes
Our K-Supreme stopped working 3-4 months after purchasing it. We called Keurig Customer Service and they went through several steps in an attempt to revive it. After all the steps failed the customer service agent was happy to initiate a free replacement. The agent was very courteous and professional and we received the replacement in 11 days! We are very happy with Keurig as the stand behind their products.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jesse08
Verified Purchase:Yes
NICE SIZE TO FIT IN SMALLER PLACES. WORKS GREAT AND FAST.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: pigeon girl
Verified Purchase:Yes
Original K-Supreme coffee maker only lasted 6 months before quitting. I called Keurig. After sending photo of serial number from old unit I received a new one in about a week. Great job Keurig! You were good on your word.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Great until it’s not
on May 2, 2021
Posted by: amc003
I bought my first k-supreme machine in sept 2020… it broke after 6 months, just wouldn’t turn on. Called customer service, after two weeks of trying to get a replacement sent out, I got the replacement machine. The replacement spurt water all over the place and every cup of coffee looked like a cup of tea. Unless you pushed down on the top to keep it closed it didn’t work.
Please buy anything other than Keurig. It’s a crap shoot with what you get with them.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 4, 2021
Thank you for your review and feedback. We're sorry to hear about your experience. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Bet Rob
Verified Purchase:Yes
I've been a Keurig owner for almost 20 years and I can't recommend it enough. My original Keurig (which I passed on to my family) is still in use and works well. Great concept, value and customer service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com