Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: AJMorris
Verified Purchase:Yes
Theres never been anything wrong with this Keurig. Every feature is easy to use. fits perfectly on the counter and hold water for a couple of days use.
Thank you to the support team who helped replace my brewer. Saved the day!
Thank you to the support team who helped replace my brewer. Saved the day!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: DennyNP
Verified Purchase:Yes
I've been using Keurig products for over 10 years. I never had a problem until I purchased a K-Supreme last October. It died after the 2nd descaling. I got a replacement in early April. I noticed my coffee cup was nearly overflowing the first time I used it. The new unit was dispensing an extra ounce, I measured it, no matter which cycle I used. I got my 2nd replacement unit (this one) and it is doing the same thing. I'm going to live with it by using larger coffee cups and when it dies, I will buy from another manufacturer. I used to love Keurig products, but not anymore.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Mary ann jake
Verified Purchase:Yes
Can’t go wrong with Keurig coffee pot they stand behind their product
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: TrishK
Verified Purchase:Yes
Keurig started malfunctioning, only dispensing about 4 oz of water regardless of setting, multiple descaling and filter changes would not correct the issue. Attempted to return to the store 91 days after purchase. Store will not accept returns/exchanges past 90 days. Called Keurig upon leaving the store. I provided the serial # & model # to the rep. Was informed that the Keurig would need to be “troubleshooted”. My husband & I purchased a new coffee pot that day. Subsequently I called Keurig so they could “troubleshoot “. The rep asked me for the serial # & purchase date and what the problem was with the Keurig. No “troubleshooting “ was performed. I inquired as to why I was not allowed to file the warranty claim on my previous call (after a long hold). The second call was a long hold prior to a rep coming on the line. I was instructed to email pictures (examples were provided. I submitted the required pictures (exactly as shown in the examples). This took several attempts as they were not happy with 1,of my pics. The pic of the serial # was “too close” (same as the example provided. It was a very clear pic of the serial # that I provided on the phone to the rep. I feel like they made it extremely difficult to replace a Keurig that was less than 100 days old! I expected better after owning Keurigs for at least 10 years.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: GinnyMerc
Verified Purchase:Yes
We received this coffeemaker as a replacement for a purchase that didn’t work correctly. All was great until today when the new machine stopped working.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: nguynn
Verified Purchase:Yes
This style coffee maker is perfect size for for me.
Easy to use and easy to clean.
Easy to use and easy to clean.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Szec
Verified Purchase:Yes
This is the best Keurig machine I have ever used. Would recommend this to all my friends.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: John D865
Verified Purchase:Yes
Wonderful! Sooooooooo easy to use! This was a warranty replacement (descaling light would not turn off) and Keurig handled this professionally and replaced with no issues! Delivered new one in 2 days! Great job Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com