We bought this coffeemaker to replace our Keurig 2 after the digital screen scrambled. This Keurig K Supreme produces good coffee but the machine itself is flimsy and moves around and makes a popping noise when the lever is depressed. Not a good value.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 27, 2020
Thank you for your review and feedback. If you need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
I have a Keurig mini but when I saw the K Supreme ad I immediately started to check reviews. I am not a big coffee drinker but my husband is. The big plus for him is it has 5 needles instead of the one and the water chamber can be filled and ready to go.
The item wasn't as expected. Im very dissapointed.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 3, 2020
Thank you for your review, Sylvia. We are sorry to hear that you're disappointed in your purchase of the K-Supreme coffee maker. That’s certainly not the experience we want you to have. Please call our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you. We look forward to your call.
Written by a customer while visiting keurig.com
Customer Rating
1
Not hot enough!!
on November 2, 2020
Posted by: jimmyplease
Love everything about this machine except it does not brew coffee hot enough. Only brews it at 157-160 degrees. Not like the 192 degrees it says on website. So unless you chug it in the first minute you will have to microwave it or drink luke warm to cold coffee. It's a bummer
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 3, 2020
Thank you for your review and feedback. The K-Supreme coffee maker has a preset brew temperature to optimize taste. A beverage of 6, 8, 10, or 12 oz will dispense at 170F (average) in cup. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Certainly appreciate the modern compact design and the flexibility of the water reservoir location. The only issue so far with the unit is that the temperature of the coffee in the cup needs to be hotter. it would be excellent if the unit was designed with a temperature control to increase the temperature.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Very disappointed
on November 3, 2020
Posted by: Maevanron
Coffee not as hot as other Keurig, tastes odd (like plastic) and splashes all over (keep cleaning each time). The only thing good is the over iced settings. Other than that, looks cheaply made compared to other models.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 4, 2020
Hello and thank you for your review. We're sorry to hear you're disappointed with your new coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
my old was faster be warned this one is really slow brewing coffee
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 4, 2020
Thank you for your review and feedback. If you need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.