This is my replacement for the first one I bought. I was having an issue with descaling, It just would not descale no matter how many times I cleaned it. So after a call with customer service I was sent a new one. So far so good.
It was delivered quickly. It is relatively compact and does not take too much space. Though it pokes 4 holes in the cartridge, and it is supposed to extract more coffee, I did not notice any difference from the previous model that pokes only one hole. At any rate, I am happy with this one.
I bought this after my old Keurig finally gave out. This one is smaller so immediately I liked the smaller size and extra counter space. The reservoir is just large enough so you don't need to fill it every day. I like my coffee extra hot so I run a few ounces of plain water through it and then make my coffee. This allows the heating element to pre-heat and make the coffee hotter. I wish the coffee came out hotter the first time without this extra step but I just like my coffee extra hot so I'll put up with this extra step. This coffee maker is also much quieter than my old one so that's an added bonus.