Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: DebbiF
Verified Purchase:Yes
I’m very happy with new Keurig - perfect size, white color looks so fresh & clean & it makes a cup of coffee faster than my old Keurig ever did. Very satisfied!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: One Sip At A Time
Verified Purchase:Yes
I bought this 5 months ago (also one for my mother). Best Buy ever! My 90 year old mother told me that she uses it all the time (at least 5 times a day) and it’s the best gift ever. Easy to use and the slim profile is nice. It doesn’t take up space. The reservoir tank is nice because it’s tall and slim. It can be put on the side or back of the machine. The tank is easy to remove with the sturdy handle. Recently, the descale light wouldn’t go off when using. I had descaled. I did all the suggestions but it still wouldn’t go off. My machine still worked fine though. Customer service immediately send me a new replacement. Wow! Simply wow! I’m a forever Keurig owner.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: NITAMAE
Verified Purchase:Yes
THANK YOU SO MUCH FOR REPLACING IT WITH OUT A HSSLE , I AM VERY PLEASED WITH IT .
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: drel
Verified Purchase:Yes
Received the warranty replacement and it works as expected.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JoyR
Verified Purchase:Yes
I needed a small coffee machine to meet my needs. Size is great. When I press the top buttons (for the size of the cup and to start brewing) the machine sometimes does not start. I need to start the process by inserting the pod again. Frustrating.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, April 17, 2023
Hello Joy and thank you for your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our Consumer Care team at 866-901-2739. We look forward to helping you!
Written by a customer while visiting keurig.com
Posted by: Glrnfy
Verified Purchase:Yes
This is the first time I have de-scaled my Keurig. And, sure enough, when I was finished, the coffee maker wouldn't work. My daughter told me she has had 3 of these kinds of coffee makers, each time for the same reason. Terrible design. Obviously, something is wrong with the "mother board" that controls the coffee maker. Apparently, a serious design flaw.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: GrannyL
Verified Purchase:Yes
After enjoying my Keurig about a year, the electrical part stopped working. I called to explain my situation, and received a replacement within three days. The best service ever!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jeff21
Verified Purchase:Yes
We have struggled with the Keurig, automatically shutting off and returned our new one and kept getting sent replacements. They all did the same thing easily went through five cure eggs all of them doing the same thing even different models.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com