Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Ms T
Verified Purchase:Yes
Glad to have my K Supreme Keurig. I was lost without it for 2weeks waiting on my replacement. Thank you.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tommy E
Verified Purchase:Yes
I bought the first one for travel in December 2020... didn't get it out of the box until last week in April on vacation... on the 5th cup the second day the power woulf not come on so I couldn't use it (bummer) I called Cust Service immediately and the put in a warranty replacement and told me I should receive it with-in a week to ten days which I did... I immediately set it up to use at home for a few weeks to be sure it was going to be okay... I noticed about an hour later that the reservoir was leaking pretty badly so I set it off the base and called customer service again and they ordered me a third one for another warranty replacement.... I set it up and it has been working great so far for about two weeks now so hopefully this one will be my travel companion in another month or so if it continues to do as well as it is now.... Even though I am disappointed in the first two units I am VERY happy with the quick hassle-free customer service for the replacement.....The only reason I gave the quality an average rating is because I had to get three units to get one with no problems..
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: conner12
Verified Purchase:Yes
I like all the different amounts you can request, and it is slim and does not take up a lot of space.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: CliffG
Verified Purchase:Yes
GREAT machine smaller footprint better then our older Keurig machine, brews faster and quieter
Written by a customer while visiting keurig.com
Customer Rating
1
Stopped working
on May 17, 2021
Posted by: BrenJ
Only used it a few weeks before it stopped working because the "water fill" light won't go off. If we unplug it and wait a while, it will work one more time before the "water fill" light comes on to stay again until it's unplugged and given time to reset. Very frustrating on a busy morning.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 19, 2021
We certainly wouldn't expect this from one of our brewers. Our Customer Care team will be happy to look into this further for you. Can you give them a call please? The number is 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: cchallnh
Verified Purchase:Yes
Best Keurig I've owned to date! Instructions still vague on how to de-scale, though.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: mwagne
Verified Purchase:Yes
This is a replacement, my 5th Keurig. I certainly hope it lasts longer than my other 4. I just don't have good luck with them but I have never used the warranty before. We do not have hard water but my Keurigs clog. I use the Keurig cleaner and do it often. Sometimes it would work and other times it would not. My last Keurig became unclogged but the light telling me to descale still flashed no matter what I did. This is why I got a replacement. It was fairly new. I love the convenience of one cup at a time and not wasting a full pot. I also love the ability to choose the cup size.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sudhakar
Verified Purchase:Yes
Warranty replacement process was easy. The machine was not turning on after less than 10 uses! It was a gift. Did not have proof of purchase. Keurig went by serial #.
Easy to reach customer service. Courteous live person answers without much hold time. Reminded me of good old times with excellent customer service and company ethics in hassle warranty services.
Replacement machine works well so far! we like it.
Easy to reach customer service. Courteous live person answers without much hold time. Reminded me of good old times with excellent customer service and company ethics in hassle warranty services.
Replacement machine works well so far! we like it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com