Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Bob 39
Verified Purchase:Yes
Love it easy to use we use it all the time. Glad we got it
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Great for about a day, then trouble and a time eat
on May 19, 2021
Posted by: Anonymous
This brewer looks great.
The water tank is so much easier to use than before.
It made a more flavorful cup of coffee -
All for one day.
Since that time, it's hit or miss. You might get a good cup, but at least 60% of the time I get a cup full of grounds - sometimes a little, but just recently, almost the entire K-Cup (their brand, too)
Once there are grounds everywhere, it's impossible to clean the brewer easily - the cup holder comes out OK, but the housing, where all of the overflow from whatever issue it had went, is still a mess, and these grounds will be in there when it's returned, most likely, because there is no expedient way to get to anything.
Nothing seems to be different from one K Cup to another, but it's not worth the effort to take an hour to clean the brewer after a cup of coffee.
This is a disappointment, moreso because it began with such promise. Every Keuring I have had has had issues, from bad engineering to dodgy controls, but I could usually manage it. This one won the prize for shortest time to failure and most annoying cups of coffee brewed.
I would avoid it if I were you. It's almost like it wasn't even tested before release.
The water tank is so much easier to use than before.
It made a more flavorful cup of coffee -
All for one day.
Since that time, it's hit or miss. You might get a good cup, but at least 60% of the time I get a cup full of grounds - sometimes a little, but just recently, almost the entire K-Cup (their brand, too)
Once there are grounds everywhere, it's impossible to clean the brewer easily - the cup holder comes out OK, but the housing, where all of the overflow from whatever issue it had went, is still a mess, and these grounds will be in there when it's returned, most likely, because there is no expedient way to get to anything.
Nothing seems to be different from one K Cup to another, but it's not worth the effort to take an hour to clean the brewer after a cup of coffee.
This is a disappointment, moreso because it began with such promise. Every Keuring I have had has had issues, from bad engineering to dodgy controls, but I could usually manage it. This one won the prize for shortest time to failure and most annoying cups of coffee brewed.
I would avoid it if I were you. It's almost like it wasn't even tested before release.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 25, 2021
Oh no! We don't like the sound of that. We would suggest that you get in touch with our Customer Care team. They are fantastic at troubleshooting these types of issues. They can be reached at 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
2
The size is all that is good about this product.
on May 18, 2021
Posted by: TexasLadyFarmer
I do not recommend this machine. I have wasted more coffee trying to get one good cup, it just does not function well! It was a gift, but i am about to replace it!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 25, 2021
We would like to help with that. Could you please call us at 866-901-2739? Our Customer Care team will troubleshoot this issue for you.
Written by a customer while visiting keurig.com
Posted by: Lawdog302
Verified Purchase:Yes
First one quit working after making contact a couple of time problem was taking care of and new one arrived thanks for taking care of issue
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mike652021
Verified Purchase:Yes
Previous unit was spitting coffee grounds into cup, this one works as should
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: ASLECK
Verified Purchase:Yes
I had a Keurig. But, never had a good cup of coffee. Heard about the multi-stream Keurig.
I am in love. Drinking 2-3 cups a day. Love the speed and variety.
I am in love. Drinking 2-3 cups a day. Love the speed and variety.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JeanneL
Verified Purchase:Yes
I love the good coffee and slim profile as it sits on my counter. I love that they speedily sent me a new one after my 4 month old one quit while descaling it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Miss my reusable cups
on May 18, 2021
Posted by: TPeter
This unit is attractive and I really do like it EXCEPT..... One needs a college course to use the "reusable" cup. What in the world was Keurig thinking?????? I almost sent this unit back but other than reusable cup I am pleased. It almost seems like Keurig is trying to force people to buy K-cups. By the way, I do use them most of the time .
Response from keurig.comBy Keurig, Consumer Care, May 25, 2021
Thank you for sharing this feedback on our My K-Cup Universal Reusable Filter. You'll find some helpful videos on our Support page: https://support.keurig.com/article?id=kA036000000XvloCAC&retURL=/apex/SearchResult%3Fq1=Video
Written by a customer while visiting keurig.com