Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Customer Rating
4
Leaks coffee grounds .
on May 20, 2021
Posted by: Barbara west
My keurig k-supreme leaks coffee grounds ,how can I stop this.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Two units in and just stopped working
on May 20, 2021
Posted by: Anonymous
We bought our original unit in Oct of 2020, in Dec of 2020 it wouldn't turn on Keurig sent us a replacement, it stopped working three days ago. Yes it makes a better cup of coffee, but the lifespan of this coffeemaker is short lived. I have been on calls with customer service twice this time and never got a call back as promised - it's been days now I want another model as a replacement this time, (I'll pay the difference on the upgrade - whatever...I don't care we need coffee) it's obvious this model has issues. The calls keeps going to another department that blows me off. DO NOT BUY THIS MODEL. PERIOD.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 26, 2021
Thank you for your review and feedback. We're sorry to hear about your experience with Keurig Customer Service. We pride ourselves on our Customer Service and always try to ensure the customer is satisfied with the outcome. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: D D D
Verified Purchase:Yes
I bought this Keurig Supreme Single Serve coffee maker a month ago and had to replace the unit under warranty. They replaced the unit without hassle and promptly sent a new one after review of my registration
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Buy it again
Verified Purchase:Yes
When I had an issue with descale light staying on and Keurig rep was unable to talk me through a fix a brand new replacement was at my door within 3 days.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Grandma Nancy
Verified Purchase:Yes
I bought the above item in January, 2021. It stopped working in April, 2021. I registered my Keurig after purchase. I called Keurig and told them the appliance stopped working. They requested I try perform several attempts to the machine working again. I was unsuccessful. They sent me an email with directions for warranty replacement of the K-Supreme. I found my receipt and sent the information via email. It took 2 weeks before I received another unit. I was told to throw my old unit in the trash. I have had Keurig coffee maker for over 10 years. I would not purchase this unit again. It is very cheaply made and lasted just a few months.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: TOYOTA
Verified Purchase:Yes
I HAVE HAD 3 KEURIGS,all broke in under a month.The warranty return went very well.Thanks
Written by a customer while visiting keurig.com
Posted by: NSte
Verified Purchase:Yes
I absolutely love this Keurig. Its a perfect size not bulky like my old Keurig. Old one still worked so I gave it to a friend. I love the strong brew and over ice! I’m happy with my decision to purchase this one. Amazing!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bad awful
Verified Purchase:Yes
The first one i ordered stopped working in the first month. This one was sent to me with the warranty and seems to be working ok I haven't had any problems with it so far. The coffee is good so it makes it great.
I would recommend this to a friend!
Written by a customer while visiting keurig.com