Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Bj5050
Verified Purchase:Yes
Got it December 30th and it just went out and they replaced it
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Not So Happy
on May 21, 2021
Posted by: Dmj1
I started using this on Monday and on Wednesday i need to descale. It takes forever to brew a cup of coffee. Very slow!!
I’ve been using a Keurig for years and love them but this model fell really short.
I’ve been using a Keurig for years and love them but this model fell really short.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 28, 2021
We certainly wouldn't expect this from one of our brewers. Our Customer Care team will be happy to look into this further for you. Can you give them a call please? The number is 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: D926
Verified Purchase:Yes
I called to let Keurig know my coffee maker had stopped working. The were very professional and gathered my info. I was pleasantly surprised at how quickly they got me a new one out. And I didn't have to go to the trouble of returning the old one. Thank you
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tweety38
Verified Purchase:Yes
It was a warranty replacement. Very happy with your service & the product.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: silver lady
Verified Purchase:Yes
When I reported my machine wasn't working properly, the service department was awesome. She asked me some questions to make sure I had followed directions and then offered to send me a new one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Susan McK
Verified Purchase:Yes
This unit takes up very little space on my counter and the new technology produces a great cup of tea & coffee. The reservoir holds enough water for me to make a larger container for my ice tea.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Awesome. Really happy
on May 20, 2021
Posted by: Jesper
Very fast brewing is great. Huge difference in taste between old gen 1 machine and this. Very happy with it
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Rodbod
Verified Purchase:Yes
Had an issue with the descale light staying on,and they sent me a new unit within two days, great service
I would recommend this to a friend!
Written by a customer while visiting keurig.com