Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Shelley217
Verified Purchase:Yes
Thank you Keurig for the great customer service and quick turn around on my return. The person that I spoke with on the phone was so helpful and polite.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Suzanne2021
Verified Purchase:Yes
I contacted cutomer service for a replacement. I recieved it without any trouble within days. This company stands by there product.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: I now use a Percolator
Verified Purchase:Yes
I believe there is a design flaw in the K-Supreme machines. This was the second one we've had that fails to reset after the descale process light goes on and the descale cycle is finished. No matter what is done the unit will not go on, dead and unusable. I believe Keurig knows they have this problem but will only address it as people call them to complain and then they need photos from you before it is replaced. Heck of way go. I give it 2 stars since it did work for a while.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
This sucks,
on May 24, 2021
Posted by: Unhappy2
Doesn’t make a very hot cup of coffee even on the hottest setting
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 28, 2021
We would like to help with that. Could you please call us at 866-901-2739? Our Customer Care team will troubleshoot this issue for you.
Written by a customer while visiting keurig.com
Posted by: Sweet Baby K
Verified Purchase:Yes
I have FINALLY purchased the brewer that exceeds the speed of making a single cup of coffee with the coffee of MY choice; it’s name, the K-Supreme Single Serve Coffee Maker.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Unreliable. Cannot recommend.
on May 24, 2021
Posted by: Jen P
I am now waiting for my 2nd warranty replacement K-Supreme. The first and the current machines worked for about 3 months, then started making only 2 oz at a time. Both were properly descaled with Keurig solution when prompted and received regular Keurig filter replacements. Either I am supremely unlucky or this model has issues. On a positive note, Customer Service both times has been great. I still trust Keurig, just not this model.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 28, 2021
Thank you for your review. We are confident our team will be able to address your concerns. If you ever need further assistance, please do not hesitate to call our Consumer Care at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Betoi
Verified Purchase:Yes
Makes great coffee. It has Different strength varieties.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Phil7
Verified Purchase:Yes
I am now on my second unit. First one died after only 2 months. I love Keurig but their product quality is questionable,
I would recommend this to a friend!
Written by a customer while visiting keurig.com