Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Steve M
Verified Purchase:Yes
Sent as a replacement for another Keurig. Works great and love the different cup size features and water tank placement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: peja
Verified Purchase:Yes
Keurig replace a previously bought product that failed to work. So far the replacement is working perfectly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Krzysztof
Verified Purchase:Yes
That is very good product, we are very happy of it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Not so much
on May 31, 2021
Posted by: Maple coffee lover
I received this Keurig version as a gift. I have had a lot of issues with leaky grounds. About 90% of the time I have to clean up the mess and throw out my freshly brewed cup due to the there being too many grounds in my cup. While I understand that there are times minor issues and glitches can occur, this is ridiculous. I am very disappointed. I own a 2.0 which is approximately 6 years old and I have not had any complaints. I noticed a lot of people are reporting they too are having issues with this K-Supreme version, including my particular issue. I hope there is a non-costly solution to correct these issues.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 2, 2021
Thank you for reviewing your K-Supreme coffee maker. The behavior you're describing certainly does not sound normal. Has your K-Cup pod been removed and reinserted into the brewer? For best results, we recommend one time use with our K-Cup pods. Reusing or rotating the K-Cup pod after brewing can cause overflow and coffee grounds. If this is not the case, please call our Consumer Care team at 866-901-2739, we’d be happy to help!
Written by a customer while visiting keurig.com
Customer Rating
1
Junk
on May 31, 2021
Posted by: KarlaRae9
I had my first Keurig for years & never had a single issue. Thought it was time for an upgrade though. After only a month it stopped brewing the correct size of coffee. You asked for 12oz & got about 8oz. Then this morning it just completely stopped working all together. It may have lasted us about 5-6 months. Waste of money
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 2, 2021
This is not the experience we would like you to have with your K-Supreme coffee maker. Please contact our Consumer Care team at 866-901-2739 so we can help you.
Written by a customer while visiting keurig.com
Posted by: Roses4janis
Verified Purchase:Yes
Keurig Supreme stopped working after 7 months. Descaling light came on, I descaled; light would not turn off after reset. Pushed buttons then all the lights went out. Would not turn back on. Contacted Keurig CS, awesome customer service. Received my new replacement in a little over a week. Exact same one I originally purchased. Thank you making the interaction so pleasant.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tracy 21
Verified Purchase:Yes
I bought same 4 months ago and it was defective. Keurig was great about teplacing it!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Mikeylm
Verified Purchase:Yes
I I am a long time user of Keurig. I like the fact that I can make a single cup of coffee or tea whenever I want to. Because I use a My K Cup I’m able to use whatever coffee I want to in addition to the other more standard methods.
I would recommend this to a friend!
Written by a customer while visiting keurig.com