Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3 out of 5
4.3
(6,405 Reviews)
Open Ratings Snapshot
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product. 
(
4,954 out of 5,991
)
Best Buy Privacy Policy
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
5 out of 5
5
Replacement
on March 24, 2023
Posted by: Pegi
Verified Purchase:Yes
The one I purchased earlier did not work so the company sent me a brand new one almost immediately
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Much better!
on March 25, 2023
Posted by: Vonias
Verified Purchase:Yes
My replacement works perfectly!! Quick response from the company. Friendly customer service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
HUGE design flaw!!!
on March 25, 2023
Posted by: I like coffee
Verified Purchase:Yes
Too bad there is no rating less than 1star. This coffee maker does not deserve 1star! We purchased the K-Supreme™ Single Serve Coffee Maker in January. The coffee maker flashed “add water” though the water reservoir was full. It was replaced by Kerig after 6 weeks of jumping through hoops. The replacement coffee maker does the same thing!! Sadly the coffee machine does NOT work with that light flashing!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Replacement came right away
on March 25, 2023
Posted by: Cantburn
Verified Purchase:Yes
We had a Keurig for approx. 6 months and the thermostat kept tripping, I disassembled the old one to reset it and it would still trip, so Keurig sent me a new one after some troubleshooting....the new one came right away and has worked just fine, no issues. Still waiting to be told what to do with the old one....I boxed it up in the bos the new one came in...just waiting for a little direction, ship it back or trash it...or keep it and use it for parts in case something else goes wrong...
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Good coffee maker.
on March 25, 2023
Posted by: Mike Bunkers
Verified Purchase:Yes
Great company with excellent service, they give quick responses.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Keurig is the only coffee maker I will ever buy!
on March 26, 2023
Posted by: GJ Duemling
Verified Purchase:Yes
When my Keurig coffee maker went out, all it took was a phone call. They were courteous and sent me a new one right away! I LOVE it. Thank you so much Keurig!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
On second replacement model
on March 26, 2023
Posted by: BradC83
Verified Purchase:Yes
This is the second time I have had a warranty replacement. Both times the unit failed after descaling. Very poor quality and longevity
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Warranty
on March 26, 2023
Posted by: CliffM
Verified Purchase:Yes
Great service honoring the warranty. Received new maker in less than a week.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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