Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Leann Wilhelm
Verified Purchase:Yes
This is very stylish but I do not like the new 5 prong needles. This brews VERY slow and does not result in a good cup of coffee. I've tried multiple kcups as well as my own refillable kcup and have tried all of the troubleshooting tips and the coffee still tastes watered down. I am returning it.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 23, 2023
Hello Leann and thank you for your review. We can certainly understand your frustration and would be happy to help resolve your issue. If you have not yet returned the K-Supreme coffee maker, certainly contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm EST, and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Posted by: granj
Verified Purchase:Yes
I received the coffee maker for Christmas 22. The size was perfect, it is easy to fill and it made good coffee. Everything was great until the descale light came on. I followed the instruction to the letter and machine would not turn on again. I read how to solve the problem and that didn't work. I read and watched videos on how to reset the machine too. The reset button is so far embedded in the machine that you have to take the whole thing apart. I could not do that. I called the company and received a new one. My only problem left is what to do when descale button comes on again. I really like the coffee maker but it does have problems.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jobs
Verified Purchase:Yes
Great experience very easy to get my coffee maker replaced
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: bills 1st
Verified Purchase:Yes
I was totally surprised by the quickness of the whole process. From my first contact to the fast delivery of my replacement all went smoothly and easily. All points to a very good company to deal with.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Vic612
Verified Purchase:Yes
Great coffee maker, perfect size fits nicely on my counter and the white is so pretty.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kushklan
Verified Purchase:Yes
Contacted Keurig about replacing a unit which had failed prematurely and they made the process very easy. After submitting the appropriate documentation they quickly sent out another coffeemaker and as a result have a very satisfied customer
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: RM205
Verified Purchase:Yes
I had to return a Keurig because it no longer worked. I had the nicest representative to help me. They then sent an email of everything I needed to send them, they then sent my replacement Keurig with a return label. Easy return, exchange and now I have coffee again!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: One cup supreme
Verified Purchase:Yes
I purchased this coffee maker a few months ago its great
I would recommend this to a friend!
Written by a customer while visiting keurig.com