Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Customer Rating
1
Looks great, doesn’t last!
on June 3, 2021
Posted by: Terry17
This was a Christmas gift and I was thrilled. It looks so modern and worked great until I descaled it (with Keurig descaler as per instruction). Now I have hot water pouring out until the last few ounces, then I get coffee and it splatters everywhere. Customer service says the pods I’ve been using without a problem for 8 years aren’t good enough anymore... not amused
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 4, 2021
We're sorry to hear about your experience and would be happy to look into this further. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Pegsy
Verified Purchase:Yes
I work in a small office, and never know when someone will be stopping in for a meeting. It's nice to be able to offer a cup of coffee without keeping a pot made all the time. Hassle free and easy to use!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Titch
Verified Purchase:Yes
Love the larger reservoir,sleek appearance and color
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: j8ded
Verified Purchase:Yes
I ordered my first K-Supreme last winter via the website, it arrived mid-delivery window which was a pleasant surprise. I enjoy the options it has over the original, especially the handle on the reservoir. The only issue was the descale light didn’t clear after 4 times of completing the cleaning process, meaning I wasn’t able to make a proper cup. Luckily for me I had called customer service and did that final cleaning with them on the phone with me, they were pleasant to deal with and helpful even though it didn’t work. They ended up sending me a new one which came within 10 work days. This is not a paid for review, I’m just giving credit where it’s due.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Good Coffee, Multiple failures for this machine
on June 2, 2021
Posted by: FrankP2
Keurig® K-Supreme
We have this machine for 6 months now.
The Descale feature Flashes so often _its driving us crazy! (and broke)
We use only *filtered water and *Kurig filters, *Kurig Descale fluid and *Their Instructions to descale it (instructions followed to the letter!) _Still the descale feature flashes each week with 10 to 12 Kurig Coffee k-cups made! ( & Yes, we only make coffee).
We have this machine for 6 months now.
The Descale feature Flashes so often _its driving us crazy! (and broke)
We use only *filtered water and *Kurig filters, *Kurig Descale fluid and *Their Instructions to descale it (instructions followed to the letter!) _Still the descale feature flashes each week with 10 to 12 Kurig Coffee k-cups made! ( & Yes, we only make coffee).
Not happy!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 4, 2021
Oh no! We don't like the sound of that. We would suggest that you get in touch with our Customer Care team about this. They can be reached at 866-901-2739 and will be happy to help!
Written by a customer while visiting keurig.com
Posted by: Vols Mom
Verified Purchase:Yes
This makes my 4th model. I keep upgrading. This one has been the best so far.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Died after 5 months of use
on June 2, 2021
Posted by: Gabsev
I’m completely disappointed, this machine completely stopped working after only 5 months of use.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 4, 2021
We're so sorry to hear you've been disappointed with your K-Supreme coffee maker. If you try reaching out to our customer care team, they will be able to help: 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: BobMarlene
Verified Purchase:Yes
The replacement machine has operated flawlessly for me.
I would recommend this to a friend!
Written by a customer while visiting keurig.com