Was very pleased that Keurig replaced my Coffee maker! I had it maybe six months and after I cleaned it, it just stopped working.They sent a new one to me! Thank you to staff at Keurig!
MultiStream caught my eye and I was excited to buy one when my K-Elite failed after about 3 years. However, within a week after purchase I started seeing evidence of leaking around the 4 extra water injection points. The leakage continued to get worse, now about 3 or 4 months in, the leakage has gotten so bad that the coffee isn't worth drinking. Also, the descale light was blinking at me so I followed the directions to descale. I'm good at following directions and followed them completely. Light is still blinking and coffee tastes even worse. I gave up and bought another K-Elite. It's nice to have good coffee again.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 8, 2021
This is definitely not the experience we want you to have with our coffee makers. Did you reach out to our Customer Care team about this? Please give them a call at 866-901-2739. We are here to help!