Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Conehead
Verified Purchase:Yes
Fast, friendly, excellent service! My K-Supreme was replaced with no hassle what so ever!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: KPFP
Verified Purchase:Yes
We are so happy with this coffee maker.
We had a problem with our past one and the customer service was great and quick to help us.
We had a problem with our past one and the customer service was great and quick to help us.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: mammykos
Verified Purchase:Yes
I was happy with the help I got on my problem poy and how fast I got a new one
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Grayowl
Verified Purchase:Yes
I want to express my thanks for the way that my replacement arrangements were handled. Both customer service reps I spoke with were courteous and helpful. English skills were good. Aside from poor phone connections and the necessity of a second phone call all went smoothly. I hope I'll not have to speak with you again; (nothing personal).
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Madrid
Verified Purchase:Yes
I bought my Keurig about 3 weeks ago. I love it. The only thing I can see wrong is for the 10 oz it fills My Cup right to the brim. So I Have A Little Bit Stronger coffee with the eight ounce. Also I have purchased the same exact Keurig in 2021, so I want to make me a cup of coffee and it and it just stopped working and it smelled like something was burning and it would not turn on we tried to reset it with the turn on button and that's why I had to purchase the new one. So are there any recalls on these Keurig Supremes. Please let me know I still have the old one if you want me to ship it in the box of my new one I can do that too.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Moose 2022
Verified Purchase:Yes
The new unit that was sent as a replacement for a unit that stopped working is working perfectly at this point in fact better than the original unit. Excellent customer service, with a prompt replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Susie J
Verified Purchase:Yes
My first one I purchased last in a year ago I had an issue with it and when I called to get it replaced, they weren’t going to replace it because of the serial number that it was more than a year old but because I had my receipt they did replace it. No questions asked so hang onto your receipts.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jmap
Verified Purchase:Yes
I am bummed because my new Keurig randomly doesn't shut off after brewing a cup and the only way to turn it off is to unplug it. I’m hoping this isn’t serious because I don’t want the hassle of returning it. I’m a long time Keurig user and love the products and great customer service.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 15, 2023
Thank you for your review and feedback. Once you have completed a brew, the K-Supreme coffee maker will automatically turn off after 5 minutes. If you need any further assistance, please feel free to reach out to our Consumer Care team at 866-901-2739. We are always happy to help!
Written by a customer while visiting keurig.com