My mom gifted me the K-Supreme Plus Single Serve Coffee Maker as an upgrade to my Cuisinart Single Serve. I've had it a month. I followed the setup instructions and I use filtered water. This machine has been a thorn in my side since week one. I've had to descale it at least once a week and now it doesn't brew. I put a Starbucks k-cup in there. There was this loud noise, smoke coming out of the side and top and inside the machine. This morning, smoke started coming out of the top but it sounded like it was going to brew and nothing. Now it doesn't even turn on. I've read other reviewers having the same issue. I would also agree with other users with respect to the temp of the coffee. Even though you have the heat features, it doesn't make it any hotter then other Keurigs.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 16, 2021
This is definitely not the experience we want you to have with our coffee makers. Did you reach out to our Customer Care team about this? Please give them a call at 866-901-2739. We are here to help!
I got this for my husband to replace his K200, which finally gave up on him after about 4-5 years. He wasn't happy that I was getting him something different but it was a gift so he sucked it up. He is absolutely in love with this new design. He tells me that it is very quiet and incredibly easy to use. He was impressed with the fact that you can attach the water reservoir on either side of the machine. Great coffee pot. Highly recommended.
This is the third Keurig I have received since December. I hope this one last longer than 3 months as that is how long the other 2 lasted. The coffee is great but there is a big problem with them. Return service is good but so inconvenient to have to return them.
The brewer I currently have is a replacement. The original one I purchased seemed to be defective and Keurig replaced it. I purchased it originally because it was easier to refill the reservoir and the machine was very light. To my surprise it was also quiet! It does not have a programable feature so it that's a must in a coffee brewer this is not the one for you. I have had several brewers and have never programmed it so that was OK with me. The one I got to replace the original is red only because it was different and I am very happy with it. I have not descaled it as yet but overall, I love this machine. It has several mug sizes and that was something I did want so this is the perfect fit for me. I would recommend this product!
Received this a few weeks ago. The new technology make a GREAT cup of coffee! I really appreciate the smaller space it take on the counter too. It is my fifth Keurig…I’m a fan!