Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: TheBat823
Verified Purchase:Yes
Still getting the hang of making coffee with the new machine. In general, it works just like the older K-Classic that it replaced, but with a few differences.
For one, I've noticed that it is somewhat noisier than the Classic. This may have something to do with the new water drip system (5 holes versus 1) but this is more of an annoyance than a problem.
The other thing I've noticed is that you really need to stir up the finished product a bit. With the Classic, I would add creamer to my cup, turn on the drip, and the coffee was just right, all blended and ready to drink. With the Supreme, the coffee right out of the dripper is a little funky in taste, not as homogeneous as the Classic made. With a quick stir, though, everything is fine.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 8, 2023
Thank you for sharing your review with us. We appreciate the feedback!
Written by a customer while visiting keurig.com
Posted by: Jessica3773
Verified Purchase:Yes
We purchased our Keurig November 2022 and it quit working end of February 2023. It was past the 90 days where we purchased the item to be able to return it, which was disappointing. I ended up calling Keurig and they were amazing. I received our replacement Keurig within 5 days and that was the end of it. It was such an easy and painless process! Totally satisfied.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JP91
Verified Purchase:Yes
Like any product, things can go wrong. Our machine failed and the customer service team was very pleasant, prompt and professional. Good customer service can mean more than the product in some situations. We love Keurig products as it is, but the customer service we received has solidified that we will be lifelong customers of their products.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: beth48
Verified Purchase:Yes
We recently purchased our K-Supreme Coffee Maker to replace a K-Supreme Plus which we loved. However, after a year and a half, the Plus started having issues with not brewing the full size cup requested and finally gave up entirely. The Keurig support member guided me through a couple of steps to try to restart our Plus, but nothing worked. We were given a good deal on our new K-Supreme, and so far it is working beautifully. The one thing I miss about the Plus model is the larger carafe, but we like our new model enough that we can certainly deal with that. We love the convenience of Keurig brewers and have been loyal customers for over 15 years.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: ACCO
Verified Purchase:Yes
I have purchased several different Keurig's throughout the years, and have been extremely happy with every purchase. Above that though, is their phenomenal customer service. I was so impressed with their help, that I will remain a Keurig buyer forever. I Highly Recommend!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Kirk, has replaced my cake up machine three times now. I’m not sure if they’re give me poor quality refurbished, but they do replace them free of charge. I do thank them for their professionalism and their quick customer service. Therefore, I will continue to be a K cup supporter. Thank you.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: SMFG
Verified Purchase:Yes
Was pleasantly surprised by how wonderful the replacement service was! Thank you
Written by a customer while visiting keurig.com
Posted by: Cona
Verified Purchase:Yes
I called on a Friday with a problem with my coffee maker not working. Customer Service determined that it was defective. I received my replacement on Wednesday.
Written by a customer while visiting keurig.com