Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: brew2
Verified Purchase:Yes
I bought this brewer in August, 2022 - lasted 6 months, just turned itself off and that was the end of it. Hoping for longer performance on newly purchased one. When it worked, we liked it. Make be sure to keep purchase receipt or you are out of luck replacing it.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 7, 2023
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your K-Supreme coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Posted by: JimD45
Verified Purchase:Yes
I have had trouble with the previous Keurig coffeemakers for a while. I have called your customer service people and they (after suppling the information they requested) sent me replacements. This last replacement is working find.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: CoffeeMM
Verified Purchase:Yes
This was a replacement for my K-Supreme that stopped working after a routine cleaning. Had to do without for almost a week but I've been making up for that time since receiving the replacement! Easy to use and perfect for me.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: dmmsb
Verified Purchase:Yes
Not happy with quality of the machine, its tends to move and doesn't seem secure between the water reservoir and the actual machine. Also I originally purchase a larger coffee maker that also made cappuccino and had to return the 1st one because the cappuccino didn't work, replaced it and again had to return the 2nd one for same issue. So I ended up purchasing this machine, which after 2 times using descaling the light on the 2nd cleaning did not release. So I am now on my 4th machine and will see what happens but I am not to sure it will work out.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
My coffee maker was not giving the correct amount of water for my K cups. Tried a cleaning procedure with no improvement. My brewer was replaced with a new one at no charge. Couldn't ask for anything more.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Babygirldavis
Verified Purchase:Yes
I haven't received my new coffee pot. Send me one please.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: mgoldberg
Verified Purchase:Yes
I was surprised that Keurig was ready to accept my apparently defective coffee maker and replace it so promptly. The new one actually fills up about 20% higher than did the defective one, and it does make a fine cup of java. The service was what surprised me. Fast, and was that ever appreciated. Thank you Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Martym444
Verified Purchase:Yes
It took 2 months to get the replacement Keurig. I had to buy a new one because the one I bought in June died. There are only 2 things that are true to my heart. 1. coffee. 2. bacon the rest don't mater. when it died, it disrupted my daily routine. After 2 weeks or so I realized that it was going to be a while before, if at all it even got replaced. I am proud to announce no one was hurt during the druation of my disrupted segment of life. We are good now. I now have 3 pod coffee machines. I will not be disrupted again. Ya'll have a wonderful 2023.
I would recommend this to a friend!
Written by a customer while visiting keurig.com