Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Becky23
Verified Purchase:Yes
My coffee maker stopped working while I was descaling it. Called on a Monday to report it and received a replacement on Thursday. I appreciate when a company backs their products.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: jtexan47
Verified Purchase:Yes
This is the 3rd coffeemaker Keurig has replaced due to the same defect that occurred within 6 months. I am so frustrated as I have been a Keurig customer for at least 12 years & this model is the first one that I’ve had problems with. I will be hesitant to purchase another Keurig because of this!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: RobertLee
Verified Purchase:Yes
I'm so glad Kuerig replace my coffee maker that was still under warranty. I enjoy the fresh coffee it makes thanks again.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JJ18
Verified Purchase:Yes
Received my replacement on feb 18. Thank you for helping me. Love the color grey
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: grunt03
Verified Purchase:Yes
Second one I have gotten on warranty. Both issues involved failing to start up after descaling. I have my fingers crossed on this one. If it fails, I'll switch to another brand
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Ronald in Colorado
Verified Purchase:Yes
We bought the first one 5 months ago. Started getting coffee grounds in our cup of coffee. Tried to figure a work around but eventually called Keurig. They sent us a new one. Finally figured out the 5 holes it punches in the top of a coffee pod is essentially a design flaw. In order to get a cup of coffee without grounds you must (1) choose a pod with a good seal around the top of the pod, (2) close the top of the Keurig on the pod VERY gently, (3) wait a second or two, then start the brew. These "rules" apply whether you use a Keurig pod or some other pod. The most important thing is the quality of the seal around the top of the pod - otherwise you'll get a cup of coffee with coffee grounds in it. Interestingly, when Keurig replaced the first one under warranty, they did not want the old one back..."just throw it away."
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Dynasaur
Verified Purchase:Yes
Boss bought one and brought it to work, within a month it wouldn't brew correctly. The pods were exploding and coffee grounds were getting everywhere. Contacted keurig and they replaced it for free. Now I'm being told the new one is messed too. I'm not sure what's going on exactly because I'm at home with a virus, but it's been 27 days this time.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Jan17
Verified Purchase:Yes
I absolutely love my K Supreme Keurig coffee maker! The reservoir is large enough for 3 or 4 cups at a time. It is very easy to use and gives me a great tasting cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com