Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Customer Rating
3
Great when it works
on June 20, 2021
Posted by: Cjcje17
When it works it’s great! My water tank randomly has cracks where the handle connects. Don’t bother contacting customer service, thought it’s been only 6 months, they just tell you how to but a new one. My mother in law had this happen when hers completely broke as well…..also 6 months old. They were Christmas gifts. Customer service is useless and they clearly just want your money. I will be switching to the Nespresso machine I think.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 22, 2021
Thank you for your review and feedback. We're sorry to hear about your experience with Keurig Customer Service. We pride ourselves on our Customer Service and always try to ensure the customer is satisfied with the outcome. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: SCMo
Verified Purchase:Yes
Great product for a timely and fast cup of wonderful coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mr Zz
Verified Purchase:Yes
My other machine was acting up and it was replaced with this new one (same make and model)
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Cricett
Verified Purchase:Yes
I bought my Keurig 3 months ago and had a problem with it dispensing. I called Keurig they verified my purchase and send me a new one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
I love that I can use the pods as well as my own
on June 19, 2021
Posted by: Sugar1
Verified Purchase:Yes
The first one I got the handle broke so I called and they replaced it. I want to keep the warranty on the new one they sent me. Thank you Lorraine Jackson,Beulaville N C
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
2nd replacement too many problems with the k Supre
on June 19, 2021
Posted by: Albert A
Verified Purchase:Yes
This my 2nd. unit. not happy at all with the k Supreme.
this k
Bad coffee maker. So far 2 repacements. Not Good!!!!
this k
Bad coffee maker. So far 2 repacements. Not Good!!!!
supreme
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Bookmarkg
Verified Purchase:Yes
We are very happy with this coffee maker as it makes a great tasting brew
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ke2yk
Verified Purchase:Yes
Great turnaround on replacement. Company support was excellent. Turnaround was less than a week. Can I ask for more than that for a replacement unit.
I would recommend this to a friend!
Written by a customer while visiting keurig.com