Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: PAPTAP
Verified Purchase:Yes
I was really sad when my new maker just stopped working after only a month of use but so very happy that Keurig made it good so quickly and sent me a new one. So I am once again enjoying this great machine for my husband's coffee and my cocoa!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Street coffee
Verified Purchase:Yes
This was a replacement, but the service and standing by there product was what all companies should stand by !
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Wayne321
Verified Purchase:Yes
This is my 3rd unit in less then 2 years. Both never had add water light come on, and burned out. Warranty service has been good, but makes wonder what will happen if it makes it too 1 year?
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Good morning robin
Verified Purchase:Yes
Best coffee maker ever! Fast cup of coffee with an extra strong button for those mornings I'm moving slow.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Deb15
Verified Purchase:Yes
I got a replacement, and I am so glad I did the best way to make coffee
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Worked great, until.....
on February 24, 2023
Posted by: ConstantOss
Flawless performance for about 11 months. Then, this morning, as I began brewing my morning Joe, immediately after the elixir started to flow into the cup, the entire coffee maker just stopped working, no power, lights off, dead! The wall outlet was fine. No burning, smoke, nothing. It just died. I tried a reset, repeatedly. Nada. Nothing.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 27, 2023
In this case we strongly suggest that you contact Consumer Care at 866-901-2739. We're here to help and we want to get you back to brewing!
Written by a customer while visiting keurig.com
Posted by: Bkorebldbf345379
Verified Purchase:Yes
Recommend descaling often, the kit for care of machine worth th $$$$
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JandMS
Verified Purchase:Yes
We have used the Keurig for many years now and it's the best coffee maker. We purchased another brand and had a harder time finding the K-cup equivalent and it was kind of tinny-tasting coffee, even though it was more expensive than the Keurig. We had a problem with a recently purchased slim Keurig, and they were extremely responsive and quick in getting us a replacement machine. We use it every day!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com