Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: chapster238
Verified Purchase:Yes
Sadly my other K-Surpreme stopped working so I had to file a claim to get it replaced. Of course I was expecting it to be an extremely difficult process but to my surprise it was amazingly easy!!! The associate that I worked with was super friendly, kind and courteous throughout the entire process and my claim got processed like clockwork and in hardly no time my new one arrived and I'm back enjoying my morning cuppa like nothing ever happened. Thank you so much for the outstanding service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: RosieB2
Verified Purchase:Yes
My machine had issues and I was able to call and it was easily replaced.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Steve4900
Verified Purchase:Yes
Had a problem w the K-Supreme single serve. Called customer service and explained what was happening. They asked standard questions to establish warranty coverage.
Emailed instructions of what they needed. Less than 10 days later, I had a new coffee machine!
Emailed instructions of what they needed. Less than 10 days later, I had a new coffee machine!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Big Bear 68
Verified Purchase:Yes
Unusual but Keuing machine had a problem. Was a year old and was replace hassle free. Great coffee make and great customer service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Howie23
Verified Purchase:Yes
I’m very happy with the way my inquiry was handled. I was sent a replacement keurig and it arrived quickly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Okay - Would not purchase again
on February 22, 2023
Posted by: Terrip1970
I’ve had this a few weeks and while it works well, it doesn’t make the coffee hot enough. I’m disappointed in this purchase.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 23, 2023
Thank you for your review and feedback. If you need assistance, please feel free to reach out to our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Glh1
Verified Purchase:Yes
I contacted Keurig because my K Supreme was melting the k cups as well as grounds in my cup every time I made coffee. They were very receptive to helping me once I sent the information required. Once I did this they sent a new machine out super quick and provided a return label for the machine I had bought. Thank you!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Quoddy
Verified Purchase:Yes
This is the best small Keurig I have ever used! No water in a reservoir that you can’t empty and really clean! Fast coffee in the morning. Nice and compact and neat looking! Easy to maintain! Great customer service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com