We love that the overall design is slim and sleek and that it takes less space on the counter. We do like the water reservoir being boxed making it simpler to set into place. The buttons are large and easy to see. When the machine died we called and you replaced it with no hassles. All in all it is a good fit for us.
Supposed to be more flavorful coffee due to multi stream technology. Water flows out the top of pod and if anything waters coffee down. A lot of clear water flows around pod and into cup. Very disgusted with this purchase and very shameful of Keurig fir their false promises.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 24, 2021
Hello and thank you for your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our consumer care department at 866-901-2739 to speak with a representative. We look forward to helping you!
Now that I have this coffee maker and it’s summertime I can’t wait to make iced coffee. Also Keurig really stands behind their products and I love that
We bought a K-cup Supreme to replace our older model, when it bit the dust. The coffee tastes even better than our other pot. When the descale light came on I followed the procedure in the manual, but the light stayed on. I called Keurig to see if there was another step I was missing. The lady I talked with reviewed what we had done with regards to the descaling, and sent us a replacement the same day. Covered under Warrantee!
I like the color grey, and the 12 oz feature as I like to run a strong pod through 2 cycles. I did have an issue after descaling where after 10 months, it stopped working and the light continued to come on. But great warranty, it was replaced free of charge.
I had an old one from 9 or 10 yrs ago. And finally it went out. I am super happy I chose this model its compact. And does everything i need. The coffee tastes amazing - the water reservoir comes with a water filter - i didnt know about. So I was pleasantly surprised. Thanks for making this model!