I love this version of a Keurig. Have had others previously. This is easier to use and nice that tap water is preferred. I am so pleased that my warranty was still effective and when my first K-Supreme quit working, a brand new one was sent to replace it.
Only lasts about 3 months with occasion use. They sent me a replacement but it also died after 3 months of occasional use. They're aware of the issue. It's supposedly a software issue causing an auto shutdown....never to come on again.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 29, 2021
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Customer Care team please? The number is 866-901-2739 and we are here to help.
Hi I bought this coffee machine three months later it wouldn't turn on but Keurig took care of the problem right away and I had a brand new one in just a week. that is why I stay with this company they stand by their products. Thank you Keurig!!!! Love You
I bought this item about 6 Months ago; This product is absolutely wonderful - Its does the trick for my little family of 3! This Product was worth every penny!