Bought my K-supreme in October of 2020 and when we were dealing it it stopped working. So I called since it was still under warranty and the service personnel were very professional and courteous on the phone. A few days later my new brewer arrived. Thank you.
I received my Keurig as a gift but it suddenly quit working 5 months later. A simple call to Keurig brought a swift response and quick replacement with no fuss or tedious process. Great customer service!