I have had at least 5 or 6 now. So convenient and easy to use. Mine don't alway last as long as I would expect but when I have had issues, customer service has been great.
I bought this ear ago and now it doesn't work. I looked for some way to contact the company but they don't seem to have any support.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, July 6, 2021
That's not what we would hope to hear. Our Customer Care team will be happy to help troubleshoot with you. Please get in touch with them at 866-901-2739.
My <1 month single serve Keurig K Supreme maker stopped working all together when I tried to descale it. Keurig sent me a replacement quickly and without question. I returned the broken one to them but they provided a free UPS return label.
I have always loved my Keurig coffee makers and after the great customer service I received, I will continue to always be a Keurig customer.
the original coffee maker quit after 3 months, this is an exact replacement of the one i had, i love the fact that it makes larger cups of coffee and i can make it as strong as i like
My original purchase, of a K-Supreme, was great, however one recent morning, it had apparently lost all functionality. It was still under warranty and Keurig Customer Service replaced it very quickly, with a brand new unit. All is well and we are delighted to have our coffee mornings.
I contacted Keurig regarding issues with my single serve. The rep attempted to resolve but after several attempts it was determined to be defective. A new unit was ordered and delivered without hesitation. Great service!!