Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: KDLC
Verified Purchase:Yes
I RECEIVED MY REPLACEMENT TWO DAYS AFTER I EMAILED MY PROOF OF PURCHASE. I WAS LIKE A KID AT CHRISTMAS. I HAVE ENJOYED KEURIG PRODUCTS FOR YEARS. I ENJOY THE SLIMMER MODEL AS I LIKE A LESS CLUTTERED COUNTERTOP. IT’S PERFECT!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Disappointed
on February 4, 2023
Posted by: Kguido
I have owned this machine for about 6 months and the dreaded descale light came on. I have descaled before but this time I can’t get the light to turn off. I have owned several machines, love the technology but I may have to change to another brand. The hassle is just not worth it.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 8, 2023
Have you tried reaching out to our Consumer Care team regarding your K-Supreme coffee maker? The number is 866-901-2739, and we are here to help!
Written by a customer while visiting keurig.com
Posted by: Jack48
Verified Purchase:Yes
We bought the machine a few months ago. It malfunctioned last week and apparently "self destructed". Called the company, explained what happened, and the rep processed the warranty replacement which shipped to us the very next day. Three days later we had a brand new machine that is working perfectly. It is so nice to see a company that stands behind its products and its warranty promise. Best of all, the coffee is great too.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
I love my new K-Supreme single serve coffee maker.
on February 4, 2023
Posted by: J Mc R
Verified Purchase:Yes
I bought this about 5 weeks ago and love it. I have told all mu friends about it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: LouD
Verified Purchase:Yes
Purchased my first K Supreme about 2 years ago. I'm on my 3rd replacement in 2 years. Customer service has been great with dealing with my issues, first time the descaling light wouldn't go out and they sent me a new brewer. The last two times they just stopped brewing and again 2 more replacements were sent. Thinking of upgrading to a different model since I'm having no luck with the K Supreme
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Dieter the heater
Verified Purchase:Yes
What is somewhat disappointing when coffee maker died after cleaning procedure but happy to report a free replacement was provided. In a worry free, simple procedure. Thank you very much.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jough
Verified Purchase:Yes
I purchased my keurig a year ago and loved it then it just stopped working after a cleaning. I was going to throw it away then thought I'll try calling first to see if there is some sort of code to get it started again. I got a very nice gentleman that walked me through a couple of things to be sure it would not start then told me he was going to send me a return label and after they receive the broken Keurig they would send me a new one. Well, I didn't expect that but was sooo very happy to see they stand behind their product. I really missed my Keurig while it was gone as I had gotten used to having great coffee every morning and hot water when I need it almost instantly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Great single serve!! I would definitely miss it
on February 6, 2023
Posted by: Gopher
Verified Purchase:Yes
It’s definitely part of my morning!! It’s so versatile to have whatever size cup I want!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com