My Keurig failed before warranty was out. I was impressed that you accepted the fact that I received it as a gift and had no receipt. Thank you. I usually send in warranty card on small appliances but this one did not. Need to make sure that the warranty is recorded on replacement
had coffee grounds in every cup. returned today and got the elite
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care , July 14, 2021
We are sorry to hear this. If you ever need assistance with any of our products, please do not hesitate to reach out to our Customer Service team at 866-901-2739. They are fantastic at troubleshooting these types of issues! Representatives are available 7 days a week from 7am to 10pm eastern standard time to assist you.
I called after only having my maker after 6 months and it broke. The people at Keurig sent me a brand new one after I sent all the required photos in. It was a very easy process.
I absolutely love my Keurig coffee maker but the first one stopped working for no apparent reason but luckily I had filled out the warranty online and they sent me a brand new one at no cost. Up and running again and I absolutely love it