I purchased my keurig a few months ago came in one morning and it wasn’t working. I called Keurig and let them know, Once I confirm my purchase I received my Keurig machine within two days it was so fast and efficient. Thank you Keurig for doing this, I love my machine.
I bought this coffee maker two weeks ago and absolutely love it! I love that it has a filter in it that will automatically filter the water before brewing. Also, I love the ability to choose different amounts of coffee and strength. A great feature is the ability to put a travel mug right under the brewer so that you don't have to dirty an extra mug to pour in.
My relatively new Keurig stopped working, when I called, the customer service representative was very friendly and helpful. I received a new one within the week.