Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Lovemyk
Verified Purchase:Yes
Never thought i would like this type of coffee maker but i was so wrong. I'm glad i bought the Keurig because their customer service is awesome!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
not a quality machine
on July 10, 2021
Posted by: redclay
purchased at the beginning of this year and it is already broke. won't turn on after descaling the unit. coffee is hot one time and then luck warm the next. very disappointed. I have purchased 4 different coffee makers from keurig and had no problems.
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care , July 14, 2021
We're so sorry to hear you've been disappointed with your coffee maker. If you try reaching out to our Customer Care team, they will be able to help: 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Bubba 104
Verified Purchase:Yes
So far so good. Hasn't broke down yet. The duo really leaks
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: nonick
Verified Purchase:Yes
This is my third Keurig in about month! Fortunately, they keep replacing them at no charge. The issue is - and I've read many similar comments from others - when the coffeemaker starts to heat and brew, it draws and inordinate amount of electrical current. As a result, lights flicker while it is brewing, and electricians tell me this could result in a serious electrical issue.
Obviously, Keurig is aware of the problem, because they keep apologizing and sending me new ones. Wouldn't it be better if they would just fix the issue?
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Piece of Crap
on July 9, 2021
Posted by: HOG 107
Bought 12/26/2021; 07/08/2021 Descaled according to instructions. Light remained on; uses 16oz water and 16oz white vinegar; descale light still on. Used pure vinegar rand through a couple of cups and let set for 2 hrs. Descale light still on. I’m done with Kerrigan!!
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care , July 14, 2021
This is not the experience we would like you to have with your coffee maker. Please contact our Consumer Care team at 866-901-2739. We would be happy to assist you!
Written by a customer while visiting keurig.com
Posted by: JCSFBAY
Verified Purchase:Yes
The bad news our Keurig K-Supreme stopped working less than 6 months of being put into service. The good news is Keurig stands behind their coffee makers. After getting on the phone w a CSA I had an email with the docs necessary to receive a warranty replacement. After emailing a copy of the original receipt showing it was under warranty Keurig promptly sent a new coffee maker & within a week of the original inquiry we were back brewing in our Keurig. My ratings of 3 stars for quality & price reflect the fact the original coffee maker failed.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tinkerbell35
Verified Purchase:Yes
This is my second Keurig and I love it. Hopefully i won’t have to replace it in six months
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: RRRR
Verified Purchase:Yes
Quit working after 4 months , Keurig sent us a new one in less than a week , very happy , yes I would recommend Keurig to a friend. the one we had before lasted 5 years.
I would recommend this to a friend!
Written by a customer while visiting keurig.com