The difference this Supreme brewer makes with the Multi-Stream technology is amazing! As I like strong flavorful coffee, I was not happy with most blends which appeared to be weak and lacking taste, This brewer makes all coffees taste so much better and with the "Strong" setting, even weak coffees are tasty! Absolutely love this brewer!
I love this Keurig - when it works. For some reason, this machine will just stop turning on. This is the second one I have gotten within a year, and both have had the same issue. I have called customer service and researched online, but can't figure out why this happens or how to fix it. Luckily, Keurig offers a 1 year warrantee and will replace these machines. But I would pay extra just to not have this happen every few months.
This Keurig supreme was my favorite single serve coffee maker. After only having it 3 months, it got stuck in the descaling mode and I contacted support. They tried to correct the problem but to no avail. They had my replacement Keurig out to me within a few days. Excellent warranty service and support.
I purchased my Keurig in May of 2021. I had a little hiccup with it & after contacting customer service, they solved the issue. This is our first Keurig & we absolutely love it.
My coffee maker failed at on year and when I called customer service they were professional, personable and efficient. It’s infrequent that you get this type of service. Cudos to you and your phone representatives - well done and I will be a loyal customer now.
Excellent Customer Service this unit was a warranty replacement easy process after issues with the original a new machine was sent out to make things right.