I bought my Keurig 5 months ago and began having some trouble with it. I called Keurig support, they provided me with some troubleshooting and when that was unsuccessful they had a new one sent to me in a couple of days. Super helpful and quick!
I purchased my Keurig in January but unfortunately it stopped working in July. I did troubleshoot with the pleasant representative but it was still inoperable. Within three days, I received my warranty replacement K-Supreme Single serve and couldn’t be happier! Thank you so much for brightening my mornings. This machine is much better than our very first Keurig! I highly recommend this product.
We love love love how the coffee tastes from this Keurig! So smooth and flavorful. This is our third one since December. The first one quit working after two months and the second one quit working after two weeks so we are keeping our fingers crossed that this one lasts a little longer.
Quit working after 3 months. We've only this machine 3 months and it has already quit working.
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care , July 21, 2021
Hello Staci and thank you for your review. We apologize that the K-Supreme did not meet your expectations. This is not indicative of the experience that we strive to provide and we hope that you will allow us the opportunity to assist. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to hearing from you.
I love my K machine, was giving to me as a gift and when it stopped working I was so lost. I call the company and my k - Supreme was replaced. Wouldn’t live without it.
This was a replacement for a unit that was 7 months old and died in a puff of steam. The customer service was Excellent and I received a NEW replacement within 2 days.