Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Keca
Verified Purchase:Yes
Keyring replaced a malfunctioning coffeemaker quickly and efficiently. Very impressive
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Love it for a short time
on January 19, 2023
Posted by: Pcov
Handle broke after a less than 6 months. This is my 6th Keurig and likely my last. Waited forever to try to connect with customer service. Now I’ve given up
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 23, 2023
We're sorry to hear that your K-Supreme coffee maker is not working properly. Please call our Consumer Care team at 866-901-2739 so we can assist you with this issue.
Written by a customer while visiting keurig.com
Posted by: Unionguy4
Verified Purchase:Yes
I called customer service and was greeted by a very pleasant agent who was both friendly and knowledgeable about the keurig coffee maker. We tried some basic troubleshooting to get the Coffee maker to turn on but to no avail. The next step was to initiate the return process which was explained and simplified for me and followed my instructions and the return was made complete with in a week . Great Coffee maker but even better customer service !!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Not sure
Verified Purchase:Yes
They don't seem to last a year and they always quit when doing a descale
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
The quickness of how fast my coffee ☕️ is ready.
on January 19, 2023
Posted by: Bea loves this product
Verified Purchase:Yes
I,was very impressed how quickly I, received my ker.I,love love it can't be without it .
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Julie1962
Verified Purchase:Yes
my Keurig stopped working 3 weeks after the 1 year warranty. When I called, the lady was very helpful and stated that since it was so close to the warranty, she would replace for free! Talk about great customer service and standing behind your product! Awsome!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: IAgirl
Verified Purchase:Yes
This is the 3rd coffee maker I’ve had. Purchased original one in 2021. In 2022 after descaling unit - per blinking light - unit didn’t work at all. Keurig sent a new unit. After 6 months the exact same thing happened. Let’s see how long this one lasts. Especially after descaling.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Zel337
Verified Purchase:Yes
This is a replacement . I am still seeing very slow streaming and not as hot as I would like. I wonder if the newer models are improved
I would recommend this to a friend!
Written by a customer while visiting keurig.com