Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Cheryl L
Verified Purchase:Yes
My Keurig just kind of died one day and it was a month or two out of warranty. I emailed the company and they so graciously replaced my Keurig within a week.
I am so appreciative of their wonderful and professional customer service and enjoy their product very much.
I am so appreciative of their wonderful and professional customer service and enjoy their product very much.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Arid
Verified Purchase:Yes
I bought coffee maker and I am happy I did.
Great customer service.
Great customer service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: sunnymitze
Verified Purchase:Yes
Love my machine, had to return it to be fixed! They handled it in a timely manner and I am grateful!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Classically reserved
Verified Purchase:Yes
I received a k sepreme coffee maker as a gift and unfortunately the thermostat defect didn't allow the water to heat. Courteous and concerned service processed a replacement machine. I am so happy that this replacement works perfectly.... I love my new updated Keurig coffee maker! I have owned a Keurig machine for over fifteen years now and I am a loyal customer. Thank you again for great quality service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sherry5
Verified Purchase:Yes
Love my Keurig but customer service needs work. They made an error on my address. 104 instead of 106. I immediately called when the shipping notice came. I was assured it was changed. Nope! Delivered to my neighbor’s garage. I looked like a porch pirate snatching it, knowing they weren’t home.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sandy 71
Verified Purchase:Yes
The replacement went incredibly well. Customer service rep was very helpful and I received my replacement within a week.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: 1Coffee Addict
Verified Purchase:Yes
I have purchased several different styles of Keurig coffee makers and have been pleased with all of them. My latest one was the K-Supreme Single Serve and I love it. After a year, it quit working so I called customer service. They were very helpful. Even tho it was a month past warranty, they replaced my Keurig free of charge. I received it the next week. I highly recommend Keurig products.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: AmyR5
Verified Purchase:Yes
I am very disappointed in the way Keurig’s are made now. We have a better model from years ago and we wanted a more compact one as well. this machine is awful. It’s cheap plastic. It looks like it’s going to break and even though it has the new brew system with five prongs, the coffee isn’t nearly as good.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com