Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Lila8
Verified Purchase:Yes
Happy with my keurig. I had a replacement shipped to me , and was taken care in a quick matter.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Second machine and still issues !
on July 21, 2021
Posted by: Patty3404
I bought this machine in March and had difficulties with it , filling correctly , high splashing over the cup and the need to descale within a short period
of time . Within two days of completing it . Customer service replaced it and we have had it since June . This week it is only dispensing a small portion of coffee so it needs to be run through twice to get a full cup of coffee . It doesn’t indicate it needs to be descaled and I have flushed the system to get any grounds out of the needle as the troubleshooting recommends . I really hate this machine and am looking for another brand completely . What are the chances I get 2 defective machine ?
of time . Within two days of completing it . Customer service replaced it and we have had it since June . This week it is only dispensing a small portion of coffee so it needs to be run through twice to get a full cup of coffee . It doesn’t indicate it needs to be descaled and I have flushed the system to get any grounds out of the needle as the troubleshooting recommends . I really hate this machine and am looking for another brand completely . What are the chances I get 2 defective machine ?
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: TDC1
Verified Purchase:Yes
I bought a Supreme in January...it stopped working in June. 1 phone call to them and within 2 days I had a replacement! Thank you!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sunnydog
Verified Purchase:Yes
Nice unit-but no instructions for filter. Nowhere. Nada. Nope. Not even a clue.
Written by a customer while visiting keurig.com
Customer Rating
1
Stopped working after 4 weeks
on July 20, 2021
Posted by: AJ10
I bought this machine 4 weeks ago. Today went to make coffee and there is no power to the machine at all. Confirmed it was not outlets.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Mtgibbs 01
Verified Purchase:Yes
I have purchased 5 keurig this is the second one to be
Replaced. I love the concept but they are not built to last.
Thank you for your promptness in handling
The matter of replacement. I only used this one for 2
Months before it just died . I am afraid to use my new one
Daily. I only use when I have guests .
Replaced. I love the concept but they are not built to last.
Thank you for your promptness in handling
The matter of replacement. I only used this one for 2
Months before it just died . I am afraid to use my new one
Daily. I only use when I have guests .
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: DT1945
Verified Purchase:Yes
I bought my my new Keurig K-Supreme Single Serve Coffee Maker , bought it a couple month ago couple of months ago love it. I have never been disappointed with their customer service. This is about the sixth Keurig I've own.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Avoid this machine!
on July 19, 2021
Posted by: coffee lover54904
I loved my new Keurig for 3 months until the Descaler light came on. I descaled it per the directions twice and the descaler light would not go off. Then it started making about 2 ounces and shutting off. I have descaled it 8-10 times. I've lost count! The bottle of descaler solution, not the little pouches. The last time I descaled it two times back to back and used the rinse pods. The descaler light is still on and it still shuts off after about 2 ounces. I have descaled this machine more times in 6 months than my old one that I had for more than 5 years. I wish I had kept the old one. It was slow and noisy and big and clunky, but at least it made coffee.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com