Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: BOBIEG
Verified Purchase:Yes
Purchased K Supreme end of Dec. After 2 months the descale light constantly stayed on even after 3 attempts to descale. Keurig was very responsive in replacing the product
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Laurel hilton
Verified Purchase:Yes
I have to say I appreciate the way Keurig treats their customers.. I had purchased the K-Supreme Single serve maker last Nov 2020 and it just stopped working. I called support they had me walk through some steps and determined it just died :( They were Great and send me a Replacement one which is working just fine. I got the replacement in 2 days I
was expecting to get it in about a week. Keurig truly knows how to treat their customers.. Kudo's to Keurig
was expecting to get it in about a week. Keurig truly knows how to treat their customers.. Kudo's to Keurig
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Love it, when it works
on July 25, 2021
Posted by: Mikleit
I bought my machine a month ago. Every other or every third cup only brews 2 oz, regardless if I select 12 oz or 10 oz. I then have to open the top and select the same option, which then brews the correct amount, plus the original 2 oz, into my cup. Recommend if you don't mind two brewings for a single cup (it is still quick).
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Clgberg
Verified Purchase:Yes
No reset procedure worked to bring it back to life. It had power (descale light was on) but it would not turn on with the power button or by closing the lid. Keurig sent us a new unit and allowed us to keep the parts of the broken one to use if needed for spares.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bad Keurig
Verified Purchase:Yes
Bought one 6 weeks ago and after a weeks use the descaled light came on. Did the descaling procedure and the Keurig worked fine but the descaling light never turned off. Keurig sent me another K-Supreme and after running two k cups through the machine the descaling light came on. Did the descaling procedure and the light will not turn off. Keurig works fine and does not need descaling. As I said the light will not turn off, but I am not going to waste my time calling Keurig.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Ferrari
Verified Purchase:Yes
I bought a new single serve coffee maker late last year and it worked great until this past month. When it failed I called Kuerig sent them the serial number and they had a replacement to me with 5 days.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Myra1116
Verified Purchase:Yes
Excellent customer service! Thank you for replacing my Keurig in such a prompt and timely manner!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Quit working after descaling
on July 23, 2021
Posted by: LucyLu
I have had this coffee maker about 4 months. The descale light came on so I ran it through the descale cycle and used the cleaning solution. After the first rinse it quit working. It shut off and I haven’t been able to get it to turn on. I even unplugged it for several hours and it still won’t turn on. Very disappointed with this product. Should have read the reviews! I would like to have my money back instead of a replacement. Will be contacting them today.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com