Keurig customer service was compassionate and understanding when my Keurig Supreme of less than a year old quit working. I had a new one on my doorstep in a matter of a few days! Superb service!
Yes, it works. This is the 3rd replacement of K-Supreme. As we only use it for 5 months and then store away til we return to our winter home, why do we have to replace this K-Supreme every year? I'm at least happy the Keurig does honor their replacement warranty. But, the machine should last longer than 1 year.
I had one of the original Keurig models and it had gotten quite old, slow, and noisy. So I searched for an updated model and was overwhelmed with the choices. But I finally settled on this one, which I regard as "top of the line." It seems to have all of Keurig's latest features, including the Multi-stream Technology. All I can say is "Wow!" This machine is very fast, with virtually no warmup required, it's very quiet, and the coffee it delivers, almost from any K-cup at all, is just excellent. I've been amazed to find that most of the various coffees I had in my pantry produced very good coffee after all. Get one of these -- you won't be disappointed at all/
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 7, 2025
Thank you very much for your kind words and for taking time to share this feedback. We appreciate the love!