Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
4
Replaced as promised--but took 2 calls to get it.
on December 30, 2022
Posted by: Anonymous
Verified Purchase:Yes
I was surprised that my K-Supreme failed after less tan a year in used..especially as my last under was good for over 5 years. I appreciated the company honored its committment to replace the unit and trust I will have a longer performance out of the replacement. Did have to call twice to the replacement order sent, but they kept their word.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Wonderland
Verified Purchase:Yes
After our call with the warranty department, things were solved quickly and within a week we had a replacement sent to us. We did have problems with the Brewer within six months of time of purchase. Brewing just a little bit instead of a full cup and after repeated descalings. Hope this unit will perform better.
Written by a customer while visiting keurig.com
Customer Rating
4
Great Color & Featurea
on December 30, 2022
Posted by: Texas Runner
I am enjoying my new Keurig. The coffee brews nicely. I gave it 4 stars because of the splatter and mess it makes on the counter and the machine itself.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jer43
Verified Purchase:Yes
I have limited counter space in my kitchen. We’d love the convenience of making a single cup of coffee whenever we choose to do so it’s handy on the countertop and a nice black accent!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Robbie3825
Verified Purchase:Yes
I purchased a K-Supreme single serve a little over a year ago and it took a crap on me. So I decided to call into technical support to see if they could provide any insight to a fix, I honestly can say I was not expecting much knowing i was out of warranty and had already figured i was going to be buying a new machine. After spending about 20 minutes on the phone with technical support they made the determination that is was not fixable at this point. Even though I was out of warranty they made a one time exception and replaced my machine with a brand new machine and I was completely shocked. Keurig differently stands by there customers and I will forever be a customer. Thank you Keurig
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Johansen01
Verified Purchase:Yes
This was a warranty replacement. Problem with the DeScale not clearing on the old unit. Keurig replaced at no charge. 4 Star only because of problem with previous unit.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Plushfurr
Verified Purchase:Yes
I love how convenient it is and allows you to prepare a fresh cup every time.
Written by a customer while visiting keurig.com
Posted by: Without Coffee
Verified Purchase:Yes
This was a replacement to one that just quit working after a cleaning. It was hard going without while keurig processed everything and shipped me a brand new machine.
Thanks Keurig for being so helpful
Thanks Keurig for being so helpful
I would recommend this to a friend!
Written by a customer while visiting keurig.com