Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Eleanorish
Verified Purchase:Yes
They Stand behind their product. I had some issues with mine and they politely and efficiently replaced it.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: AllRTaken
Verified Purchase:Yes
I always buy Keurig Coffee Makers. They are the best.
When I couldn't de-scale mine, and it was less than 1 year old, I called Customer Support. They tried to walk me through the solution to my problem, and when that didn't work, they offered to send me a free replacement. I was again thrilled with Keurig, and especially the wonderful customer service.
When I couldn't de-scale mine, and it was less than 1 year old, I called Customer Support. They tried to walk me through the solution to my problem, and when that didn't work, they offered to send me a free replacement. I was again thrilled with Keurig, and especially the wonderful customer service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Florida nana
Verified Purchase:Yes
I received my replacement Keurig about two weeks ago, it’s a pleasure to use. Works great. Thanks Keurig gor standing behind your product.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Karher
Verified Purchase:Yes
Was having problems with my Keurig coffee maker. Called Keurig for the warranty. They couldn’t fix it so they sent me a new one. Didn’t have any problems getting my service. Love Keurig and their customer service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Early
Verified Purchase:Yes
Thank you for the excellent customer service and prompt support!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Stopped brewing
on December 24, 2022
Posted by: Jay A
It started off great! Loved it till it wouldn't puncture the pod anymore. I had for less than a year :(
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 28, 2022
In this case we strongly suggest that you contact Consumer Care at 866-901-2739. We're here to help and we want to get you back to brewing!
Written by a customer while visiting keurig.com
Posted by: Pmartin
Verified Purchase:Yes
I had my Keurig stop working and I called and they helped me troubleshoot and found that the machine just stopped working. They then told me that it would be replaced free and the process was super smooth and easy . I love companies that stand by their products and this is one!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Howie14
Verified Purchase:Yes
Great Coffee Maker !! Very reliable! Would highly recommend !
I would recommend this to a friend!
Written by a customer while visiting keurig.com