Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Jay84
Verified Purchase:Yes
I contacted Keurig about a problem with my Supreme. After providing the requested information I received a replacement unit in three days. Never had such good and prompt service. The replacement unit works great.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Significantly faster brewing than my older Keurig!
on December 14, 2022
Posted by: Papou Y
Verified Purchase:Yes
This device not only takes significantly less space when mounting the water container to the back, but starts brewing almost instantly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Brewwing
Verified Purchase:Yes
Coffee tastes really great with this new k supreme machine. Customer service was a pleasure to interact with. I highly recommend this product to everyone. The multi stream technology really gets you the most out of your pod. I love this machine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: agiul
Verified Purchase:Yes
After a few cups, the needs water light went on. After some efforts no light and coffee made. The light appeared again. Calling Keurig, Thay were kind enough to send me a replacement canister as maybe that was the problem, and I was advised to call again if that was not correcting the issue. Within a day or 2 I received the new canister. That did not correct the issue and I called again. I was advised that Keurig would send me a new replacememt machine and they were sorry for the incontinence I was having. Again, within a few days, I received the new machine. The replacement machine works properly. It is a pleasure to deal with a company that stands behind their products.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Easy to get replacement unit to fulfil warrantee
on December 15, 2022
Posted by: Wendy CA
Verified Purchase:Yes
A phone call and an email; and my replacement unit was on its way. I received it within a day or two. Very satisfied with their customer service
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Wisconsin Cheesehead
Verified Purchase:Yes
We originally purchased the K-Supreme machine the end of September. We were very pleased wit the machine's performance, the coffee taste and ease of refilling the water tank. After roughly 2 1/2 months the descale light came on. We descaled the machine per the enclosed directions but the warning light never would go off. Called Keurig and they asked if I followed the descale directions, which I clearly did. Keurig concluded the machine was "defective". Keurig was pretty good about replacing it, so we are now using it like the previous machine. We shall see if there is a repeat of the descaling issue in a couple of months, Stay tuned!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: hare
Verified Purchase:Yes
This coffeemaker does not make hot coffee. Coffee at best is lukewarm when brewed. Would not recommend.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Codek
Verified Purchase:Yes
Best cup of coffee every single time, day in and day out!
I would recommend this to a friend!
Written by a customer while visiting keurig.com