Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Rino27
Verified Purchase:Yes
I bought a K Supreme Single Serve late December 2020. Very happy with the Machine and it worked great until July 2021 when it suddenly would not power on. Contacted Keurig phone support and after brief troubleshooting requested either a receipt or a picture of the machine with the serial number visible which is what I was able to send in. They sent me a new / replacement machine within about 10 days and did not require old machine to be shipped back. New machine works great and every part of their process was pleasant. I have owned three or four machines before this one with no issues and have been extremely impressed with their products and now am as equally impressed with their customer service. It was
very refreshing to know there are still some companies that make you feel like they genuinely want you to have a good experience and understand positive experiences create a loyal long term customer and advocate for their brand like myself.
very refreshing to know there are still some companies that make you feel like they genuinely want you to have a good experience and understand positive experiences create a loyal long term customer and advocate for their brand like myself.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: 2DotPeg
Verified Purchase:Yes
This keurig was my second and all the features allowed for us to customize our brew….the coffee was great! We had a problem after rescaling and customer service did an excellent job of resolving the problem
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
terrible
on August 24, 2021
Posted by: RobertJS
after buying this one will never buy another one. was doing a descale and it shut off..dead
when it was brewing coffee it would drain electricity so much much my refridgerator lights would pulse.
when it was brewing coffee it would drain electricity so much much my refridgerator lights would pulse.
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care , August 25, 2021
Hi Robert. We're sorry to hear you're disappointed with your K-Supreme coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We are here to help!
Written by a customer while visiting keurig.com
Posted by: Jackie 18
Verified Purchase:Yes
It makes a great cup of coffee. Not noisy. My second brewer. I have tried others and will never go back.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Al71
Verified Purchase:Yes
I'm very happy with my K-Supreme. It's working well.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: MC45
Verified Purchase:Yes
Descaling issues with the keurig select I bought as well as the replacement keurig rep sent me.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: David151
Verified Purchase:Yes
One of the best items I've ever purchased. Why purchase anything else?
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Fushi
Verified Purchase:Yes
Really great customer service and products! Fast delivery!
Written by a customer while visiting keurig.com