Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Rich1001
Verified Purchase:Yes
Keurig representative was very professional in assisting me with the descaling indicator not going off after I completed this process. Much to my amazement, the representative said that he was sending a replacement. This is a company standing behind their product. Thank You.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ricks review
Verified Purchase:Yes
I got this as a warranty replace and it is great and the customer service was outstanding.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Coffee pot 2
Verified Purchase:Yes
Poor service I will never buy another k supreme single serve . Didn't even last 2 months
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
will not turn on
on August 28, 2021
Posted by: vmh1
got this a year ago and it turned off and will not come back on
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care , September 1, 2021
We are sorry to hear that your K-Supreme is not working as it should! This is not the experience we would like you to have with your coffee maker. Please contact our Consumer Care team at 866-901-2739 so we can help you.
Written by a customer while visiting keurig.com
Posted by: Kate 52
Verified Purchase:Yes
Refilling water container is so much easier then other models
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Almost perfect
on August 27, 2021
Posted by: Girlsgranny
I bought this Kuerig several months ago to replace a really old one. I love the 12 oz option, and especially like the strong brew. i like everything about it EXCEPT THE CLEANING. The first time the descale light came on, I promptly bought the cleaning solution and followed the instructions on the bottle. Turned it back on, and the descale light came back on. Hmmmm....took me quite a while to find what I needed to know from the website, because the instructional video is buried! NOT ANYWHERE ON YOUR WEBSITE, PICTURES OF THIS PARTICULAR COFFEE MAKER, NOR ON ANY OF THE PAPERWORK INCLUDED WITH THE COFFEEMAKER DOES IT SAY "OH, YOU HAVE TO FOLLOW ENTIRELY DIFFERENT INSTRUCTIONS FOR DESCALING THIS PARTICULAR MODEL. As you can tell by the capital letters, it was really FRUSTRATING.
What are you thinking?????? Let people know you changed the directions, even if you just put on the bottle of descaler "go to the Kuerig website for cleaning instructions for the K-Supreme coffee maker. These will NOT WORK. This makes absolutely no sense to me.
What are you thinking?????? Let people know you changed the directions, even if you just put on the bottle of descaler "go to the Kuerig website for cleaning instructions for the K-Supreme coffee maker. These will NOT WORK. This makes absolutely no sense to me.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Better????
on August 26, 2021
Posted by: Longtime User
I’ve owned a keurig coffee maker for about 20 + years & always loved it for the simplicity—have bought 4-5 through those years but the k-supreme lacks a lot—1- can’t fit my yeti 20 oz under the server. 2-have over the years bought xtra individual pods that fit every keurig up until this one—had to go out & buy new pods-my k cups for 10 a piece-then after coming home to set it up-had to go to 3 different sites to show me that the pods had to be disassembled to use & then remove another part from the k-supreme-wow guys sorry but this will be my last Keurig—-
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, August 27, 2021
Thank you for your review and feedback. If you ever need assistance with your K-Supreme Coffee Maker, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Mimi 72
Verified Purchase:Yes
Just received my replacement, couldn’t be happier to have my morning coffee !
I would recommend this to a friend!
Written by a customer while visiting keurig.com