Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Phite
Verified Purchase:Yes
I received the K-Supreme Single Serve coffee maker for Christmas in 2020. I use it every day, however, unfortunately, it stopped working 3 months later. Thankfully, since it was still under warranty, I was able to receive a replacement. Again, the replacement lasted about 5 months, and I was out of a Keurig again. Thankfully, I did receive another replacement last week, so far so good. I love the coffee maker, since it does give you various sizes, however, it seems to be somewhat finicky. Since Dec, 2020, I've been through the two I stated, and am on my 3rd one. My fear is what happens when the 3rd one messes up, will the warranty expire or does it renew every time I receive a replacement? Keeping my fingers crossed, this last replacement will last forever! I do keep it descaled and follow the instructions - I try to take great care of my Keurig!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Wayne1949
Verified Purchase:Yes
Warranty replacement for previously purchased K-Supreme. Really enjoy the machine and could not have been more pleased with the response from Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Lasted 2 months
on August 31, 2021
Posted by: DeejBrewer
Purchased the K-Supreme in July for my birthday and was in love with it. Two months later when I was starting my morning cup of coffee, it shut off. My husband read all the tips to try and get it to reset; we tried them all, but it was dead. In our opinion, it made a great cup of coffee but the actual coffee maker itself was cheaply made. Very disappointed.
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care , September 1, 2021
This is definitely not the experience we want you to have with your K-Supreme coffee maker. We are sorry it did not meet your expectations! Did you reach out to our Consumer Care team about this? Please give them a call at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Posted by: Wwlevin
Verified Purchase:Yes
I’ve loved my machine. After descaling, it suddenly stopped working (maybe I cycled water through too many times?). With one phone call, Keurig sent a new machine that arrived within days. That’s amazing service that makes me appreciate the device even more
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Super Shopper
Verified Purchase:Yes
Customer service is great. This model must be the worst ever. This is my third replacement. Don’t buy this model
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: KBro
Verified Purchase:Yes
We were loving our machine and then something happened and it stopped working. I might of done something wrong??? Anyway, I called customer service and they walked me through some steps. My helper determined I needed a new machine. They immediately sent me one and made it so easy to return the other machine. I was amazed. This is a great company!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: fred 2804
Verified Purchase:Yes
you asked me to send old maker back and you would send ticket to do so...as of yet nothing to use to send back its been several weeks..i have the return maker ready to send back .....
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ls402
Verified Purchase:Yes
I’m incredibly pleased with this Keurig! Size is perfect!
I would recommend this to a friend!
Written by a customer while visiting keurig.com