Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Mo Mo
Verified Purchase:Yes
Love the style and color of my keurig supreme. Called about a problem with my original and customer service was great!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bboop
Verified Purchase:Yes
This was a replacement of my Kuerig. The descale light came on and even after cleaning twice, the light wouldn’t go off. The customer service representative was so patient in trying to help me fix but after being unable, sent me a full replacement. Thank you Kuerig for your outstanding customer service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
TWO MACHINES ONE RETURN BOTH NOTHING BUT PROBLEMS
on November 25, 2022
Posted by: Toucan
Verified Purchase:Yes
This is the second machine. The first one had issues with the water empty and descale light functions in less than one month. The machine said out of water and wouldn’t operate when water was full and failed reset function! Descale light came on and stated stating it needed descaling in less than a month using filtered water! I descaled it and the light remained on saying I needed to descale it!
This is the second machine! I needed water and the light came on, I removed the reservoir and filled it and the light stayed on. I went through the reset process and the machine reset itself! I ran the water low and the light came in and I removed the reservoir and filled it and the light again remained on and I needed to go thru the reset procedure AGAIN!
Now I do not let the machine remind me, I just keep it filled always and I refill it with the reservoir in place and before the low water light has a chance to come on!
TWO MACHINES IN A ROW! SAME PROBLEM!
CONCLUSION: THIS IS A LOUSY MACHINE! BUY A HIGHER PRICED MODEL OR DIFFERENT MANUFACTURER! THIS MODEL SUCKS!
CONCLUSION: THIS IS A LOUSY MACHINE! BUY A HIGHER PRICED MODEL OR DIFFERENT MANUFACTURER! THIS MODEL SUCKS!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: KPCC
Verified Purchase:Yes
I love my Keurig! We use it every day. Recently, our machine was tired and stopped working. Keurig worked with us on some diagnostics, decided to replace...new machine came super fast! Thank you!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: C Moses
Verified Purchase:Yes
I have two of these great little pod coffee makers. One, unfortunately, stopped working. I notified Keurig, they helped me run through some troubleshooting and when it still didn’t work, they sent me a new replacement!! Great service!! Thank you!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sophie2014
Verified Purchase:Yes
Machine was only about 7 months old when it quit working properly. The customer service person was very helpful and a replacement was sent quickly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Poopsers
Verified Purchase:Yes
I'am Keurig spoiled. Use it every day twice a day. But, out of four models, had to claim warranty on two. Keurig came through on both occasions and one time, got upgraded to the top model. Can't complain there. But I wonder about quality control.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Crichards
Verified Purchase:Yes
Mine went out and the guy on the phone was great he got me a new right away
I would recommend this to a friend!
Written by a customer while visiting keurig.com