I bought this less than 6 mos ago and it suddenly quit. No hassles when I called them and I had a replacement sent to me and received within a week!!! I’m one happy customer!
I bought this 9 months ago and it just stopped working. My guess is an electrical issue since the lights stopped working as well. It was a great coffee maker while it lasted, but who can afford to buy a new one every year?
Response from keurig.comBy Keurig, Consumer Care, September 21, 2021
Oh no! We don't like the sound of that. We would suggest that you get in touch with our Consumer Care team. They are fantastic at troubleshooting these types of issues. They can be reached at 866-901-2739.
Purchased within last 6 most. Stopped filling cups correctly, and warning light would not go out. Called support and they felt coffee maker should be replaced and sent me a new one within a week
I was very satisfied with the quick and efficient response to the problem I had experienced with my coffee maker. The replacement was delivered within a few days of my clain.
It was not a purchase it was a replacement for the one I bought less then a year ago. After followung the directions exactly as written, the light just kept blinking. Hoping the same thing does not happen when I have to descale this one. This has happened to two other frineds of mine also and they had theirs replaced as well. I would think this means there is a problem with the descaling process. Otherwise Ive loved this coffee maker and its looks