Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: MCHammer
Verified Purchase:Yes
Love this coffee maker. Initial phone call failed as the rep could not get my email spelled correctly. 2nd call and rep provided remedy quickly
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: saininsain
Verified Purchase:Yes
My Keurig stopped working less than a year after purchasing. I troubleshooted everything I could and then called the warranty dept. They asked me to leave a voicemail. They called back within the hour, let me know what documents to send in, and had a brand new replacement shipped to me within the week. Could not have asked for an easier experience! Glad this company values their customers.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: carac
Verified Purchase:Yes
I bought this a year ago and for an unknown reason it stopped working. Called Keurig and they were very helpful and replaced my machine immediately. Customer service was immaculate.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Chugging
Verified Purchase:Yes
A gift December 21. Would not brew the first week of November 2022. Was regular on cleaning etc with Keurig products. Called customer service who kindly helped me check
it out. Brewer not working. Filled out paperwork and I now have a beautiful replacement. I’m very happy.
it out. Brewer not working. Filled out paperwork and I now have a beautiful replacement. I’m very happy.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: J Johnston
Verified Purchase:Yes
I go my new keurig about 3 weeks ago. And it replaced an older, much larger keurig. I am really happy with this new single cup maker. It has a very small footprint on my counter, makes great coffee, and heats the water much faster. Really no waiting. And I like that I can put the water carafe behind the maker and the footprint is even smaller.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Becoming a Fan
Verified Purchase:Yes
Thank you for fulfilling the warranty for my Super K by sending a replacement unit. The initial “live” customer service representative with whom I spoke with was courteous and helpful. The follow-up digital communications were concise. I appreciate the company’s product guarantee and patience shown to me; and am glad I received a Super K as a birthday gift.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Nina63
Verified Purchase:Yes
Customer service made easy and stress free to replace the kerig
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Gorm
Verified Purchase:Yes
I bought my Keurig about 8 months ago and it worked excellent but then when I cleaned it I had trouble turning it on again. Keurig customer service were extremely helpful and prompt in replacing my amazing machine
I would recommend this to a friend!
Written by a customer while visiting keurig.com