Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Bigguy 78
Verified Purchase:Yes
Have had for almost a month and use ever day ! Coffee seems to be brewed much more evenly with better flavor !
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Disappointedbig2
Verified Purchase:Yes
Never even made a cup of coffee. Broke on the first use. Cheap plastic handle broke and now it won’t close. Tried to replace a two year old broken kuerig with this poor quality K not so supreme kuerig. Not a satisfied customer.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 29, 2022
This is definitely not the experience we want you to have with your K-Supreme coffee maker. Did you reach out to our Consumer Care team about this? Please give them a call at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Posted by: Soni28
Verified Purchase:Yes
I love that we don’t have to refill water right away…..
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Awesome 2022
Verified Purchase:Yes
Absolutely LOVE my Keurig single coffee pot Love the Variety of flavors. I can go from Caramel coffee to Vanilla Latte’s Buy one Love yourself with your Keurig Variety
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: moe74
Verified Purchase:Yes
I needed a replacement coffee make as the heating element shorted out after two years and load and loads of cups of coffee.
The customer service person was extremely helpful, kind and knowledgeable.
The customer service person was extremely helpful, kind and knowledgeable.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Laron
Verified Purchase:Yes
Brews a more flavorful cup of coffee and a smaller size that takes up less space
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Es genial. Ocupa poco espacio y es silenciosa.
on January 14, 2023
Posted by: Jesus Matos
Verified Purchase:Yes
Es genial. Ocupa poco espacio y es silenciosa. Le di 4 estrella solo porque en comparación a otras Keurig que he tenido, he notado que consume más energía.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
DESCALE STUCK
on January 31, 2023
Posted by: AllenD
The descale light WILL NOT go away, no matter what you do.
I use filters & only bottled water, there’s zero reason to descale. But, I did it with their vinegar water and the light remains! Ridiculous!
I use filters & only bottled water, there’s zero reason to descale. But, I did it with their vinegar water and the light remains! Ridiculous!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 3, 2023
Thank you for sharing your review. Did you activate the Descale Mode on your K-Supreme coffee maker before starting the process? STEP 1: Prepare the Brewer. Pour the entire bottle of Keurig® Descale Solution into an empty water reservoir. Then, fill the empty bottle with water and pour into the water reservoir. Do not insert a K-Cup® pod. Place a large mug on the drip tray. STEP 2: Descale the Brewer. To activate Descale Mode, begin with the brewer plugged in and powered off, then press and hold the 8oz and 12oz buttons together for 3 seconds. When flashing, press the brew button to start the descaling process. Once the brew is complete, pour the hot liquid into the sink. Repeat this step until the ADD WATER light illuminates. STEP 3: Fresh Water Rinse. Empty the water reservoir and refill to the MAX fill line with fresh water. When flashing, press the brew button to start the rinsing process. Once the brew is complete, pour the hot liquid into the sink. Repeat this step until the DESCALE notification turns off. The brewer has now exited Descale Mode and will be ready for use! If the light remains on after you complete this process, please reach out to our Consumer Care team at 866-901-2739, we are happy to help!
Written by a customer while visiting keurig.com