Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Vickitoria
Verified Purchase:Yes
My Keurig wouldn't work so I called the number looking for help and without hesitation they sent me a new one. Amazing!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: DonPA
Verified Purchase:Yes
I purchased my Keurig in June 2022 and started having brewing problems. I called customer service and after sending a few photos and a copy of my receipt, I received my replacement in a week or so. I have had a Keurig for longer than I can remember and this is the first time I have had to get a replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Gabe USAF
Verified Purchase:Yes
This is the 2nd Keurig. I have an older model we use for family get togethers and the newer model. They are the BEST thing for coffee for me and my family, friends and relatives.
The numerous coffee cup selection makes these purchased even better and worth their weight in gold.
Written by a customer while visiting keurig.com
Posted by: Vd7216
Verified Purchase:Yes
It’s so easy to set up and maintain. Best coffee maker ever
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Radu
Verified Purchase:Yes
Recently, my 6 month old brewer stopped working. I tried some troubleshooting, but nothing worked. I called customer service to ask about the warranty replacement. I was very happily surprised at how easy the process was. It was shipped very quickly and I had my replacement in 3 days. It’s really great to see a company stand behind their products and honor their warranty without hassle.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Love the style and operation flow of this Keurig!
on November 16, 2022
Posted by: TLRFL
Verified Purchase:Yes
Have been a Keurig K-cup fan since our office started using this system many years ago. After trying it at the office, Immediately bought a brewer for the house. The new K-Supreme is a great upgrade for our needs. Sleek looking with the same great coffee taste. So happy with our purchase.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: SharonP
Verified Purchase:Yes
Our Keurig died before a year was up. That was bad, BUT….Keurig sent us a brand new replacement within a day or two, and we were instructed to discard the old one.
Very little inconvenience - thank you for the great information and replacement
Very little inconvenience - thank you for the great information and replacement
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
2nd warranty replacement for a K-Supreme - WHY?
on November 16, 2022
Posted by: Tony Fanuko
Verified Purchase:Yes
The warranty process went very smoothly... The replacement came quickly.
I'm curious as to why the previous 2 units only lasted 2-3 months before dying.
If #3 does the same - I will abandon the model and buy a competitors machine.
I do not think that it is a design problem, rather a QUALITY CONTROL problem with the
electrics, I wonder if this replacement will shut down as the previous 2 did in the near future or catch fire this time considering electrics are suspected to be the problem by me. Frankly, my trust in this model has diminished to where it is unplugged between uses. I'm not ranting, just really really concerned.
I'm curious as to why the previous 2 units only lasted 2-3 months before dying.
If #3 does the same - I will abandon the model and buy a competitors machine.
I do not think that it is a design problem, rather a QUALITY CONTROL problem with the
electrics, I wonder if this replacement will shut down as the previous 2 did in the near future or catch fire this time considering electrics are suspected to be the problem by me. Frankly, my trust in this model has diminished to where it is unplugged between uses. I'm not ranting, just really really concerned.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com