Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Pandaromero
Verified Purchase:Yes
This is my 4th keurig I have purchased. My latest purchase the K10 is a good machine, and simple to use. It lasted 13 months and then died. Called up customer service and they pulled up my account. My K10 was barley out of warranty but they went ahead and made an exception and sent me a new replacement. Very awesome customer service and this is the reason why I will only purchase and recomend keurig when it comes to coffee machines.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Happy in Hillcrest
Verified Purchase:Yes
I was not very happy that the Keurig died after it’s first descaling, but when called customer support mid morning and after a few minutes of questions and instructions on what I needed to provide, I settled in for the long wait for the replacement. By 2:00pm, I got an email that the replacement was shipped and it arrived the next day. AMAZING customer service
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Major Hirt
Verified Purchase:Yes
I purchased and used it daily for a year. While I was performing the recommended cleaning, the machine stopped working and no electronics would function. I immediately called the Keurig support and after trouble shooting said they would send a replacement under warranty. I received a new unit 5 days later and it has been great!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JFore
Verified Purchase:Yes
Love Keurig coffee pots you always have a fresh cup
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: CHEVY 097
Verified Purchase:Yes
I was so happy that the c ompany would replace my broken coffee machine ,it restored my faith.in big business thank you AL FURTADO
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: RustyCat
Verified Purchase:Yes
My Keurig Supreme stopped working after I descaled it. I called the company & explained the situation. They sent me a slip to mail the Keurig back to them & I received a replacement withing 4 days of them receiving it. I wish they would come up with a better means of descaling the machine so you didn't have to keep running water through it so many times. I think that after descaling it 2-4 times the motor burns out. Other than that, the service I received was great!!! I would give the product 5 stars if the motor could withstand the descaling process.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: DMcCraw
Verified Purchase:Yes
Products are great, but the customer service from Keurig what keeps me loyal!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Germanjake
Verified Purchase:Yes
I received this model as a gift for Christmas 2021. Lucky I filled out the warranty online. I was advised to do this because another family member already had heating problems with theirs and had to return it. Since 2013 I have return this model under warranty 3 times! 3! Unreal. I would never buy this model again.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com